Inside Sales Executive

IDT Corporation; Noida; On-site; INR 300,000 - 360,000; Full time

Benefits offered by this job

Opportunity within a company with a solid track record

Fantastic work culture

Breadth of learning opportunities

Job summary

A global communications company is looking for a Sales Support professional to assist in inbound and outbound sales calls related to Merchant Services and Credit Card Processing. The ideal candidate should possess excellent communication skills, customer service experience, and a competitive spirit to meet sales goals. Opportunities for learning and a supportive work culture await the right candidates.

Qualifications

• Must have customer service and sales experience.
• Proficiency in English and Microsoft software is essential.
• Strong communication and problem-solving skills required.

Responsibilities

• Conduct inbound and outbound sales support calls and emails.
• Stay updated with product information and market changes.
• Support sales organization with client product lines.

Skills

English Proficiency

Microsoft Software proficiency

Customer Service and Sales Experience

Excellent communication skills

Problem–solving skills

Team player

Goals oriented

Job description

Our Sales team makes inbound and outbound sales calls and initiates, and follows up interest from our consumers, they need to be goals-oriented and gameplayers to be able to meet the goals and come up with creative solutions.

Their job is related to Merchant Services, Credit Card Processing, and POS (product line provided by client).

Job responsibilities are:

* Inbound and Outbound sales support calls and emails for our store owners, and distributors through sales channels

* Stay updated with systems and product information, changes, and updates in the market

* Support sales organization, retailers, and client product lines

* Meet sales goals

* Other duties as necessary to support merchants and customers to ensure satisfaction and continued relationships.

* Follow standard processes and procedures

* Understand the value of our products and the needs of our retailers and their profiles inside and out

* Ability to create strong connections and relations with their retailers and customers (distributors and store owners)

* Coordinate with multiple departments related to the systems such as Tech Support if needed

* Ability to keep internal reports up to date (if needed)

Required Skills

• English Proficiency
• Microsoft Software proficiency
• Customer Service and Sales Experience (must)
• Excellent communication skills (written and spoken)
• Problem–solving skills and the ability to think under pressure
• Patient, helpful, empathetic, good listener & professional
• Team player
• Competitiveness
• Goals and people-oriented

What's on Offer

• Opportunity within a company with a solid track record of performance
• Fantastic work culture
• A role that offers a breadth of learning opportunities

₹3,00,000 - ₹3,60,000 a year

A few words about us:

IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.

We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.

Our National Retail Solutions brand provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.