Inside Sales Executive

Social Hr Pune; Mumbai; On-site; INR 400,000 - 800,000; Full time

Job summary

Social Hr Pune is seeking an Inside Sales Executive to connect with prospective customers, understand their requirements, and drive sales conversions. The role focuses on lead generation, counselling, consultative selling, follow-ups, and relationship management to achieve monthly targets.

You will handle inbound/outbound leads, provide product recommendations, and guide buyers through the purchase process while managing CRM data and cross-functional coordination.

Qualifications

• Graduate in any discipline; MBA/PGDM preferred.
• 15 years of experience in Inside Sales, Telesales, B2C Sales, Business Development, Counselling, Customer Success, EdTech Sales, or Customer-Facing roles.
• Excellent verbal communication, presentation, negotiation, and convincing skills.
• Strong sales acumen and consultative selling approach.
• Ability to understand customer needs and recommend appropriate solutions.
• Strong follow-up, relationship management, and customer handling skills.
• Goal-oriented, self-motivated, and comfortable working in a target-driven environment.

Responsibilities

• Handle inbound and outbound leads through calls, WhatsApp, email, and other channels.
• Understand customer requirements and provide suitable product/service recommendations.
• Conduct sales consultations and guide prospects through the decision-making and purchase process.
• Manage leads from initial interaction to conversion and closure.
• Maintain regular follow-ups and build strong customer relationships.
• Handle customer queries and ensure a positive customer experience.
• Coordinate with internal teams for documentation, payment, onboarding, and successful closure.
• Maintain accurate lead and customer information in CRM.
• Achieve and exceed monthly sales, revenue, and conversion targets.

Skills

Inside Sales

Telesales

B2C Sales

Business Development

Counselling

Customer Success

EdTech Sales

Customer Facing

Education

Graduate degree

MBA/PGDM preferred

Tools

CRM

Job description

Inside Sales Executive

We are looking for a target-oriented Inside Sales Executive to connect with prospective customers, understand their requirements, provide suitable solutions, and drive sales conversions. The role involves lead generation, customer counselling, consultative selling, follow-ups, relationship management, and achieving monthly sales targets.

Key Responsibilities

• Handle inbound and outbound leads through calls, WhatsApp, email, and other channels.
• Understand customer requirements and provide suitable product/service recommendations.
• Conduct sales consultations and guide prospects through the decision-making and purchase process.
• Manage leads from initial interaction to conversion and closure.
• Maintain regular follow-ups and build strong customer relationships.
• Handle customer queries and ensure a positive customer experience.
• Coordinate with internal teams for documentation, payment, onboarding, and successful closure.
• Maintain accurate lead and customer information in CRM.
• Achieve and exceed monthly sales, revenue, and conversion targets.

Requirements

• Graduate in any discipline; MBA/PGDM preferred.
• 15 years of experience in Inside Sales, Telesales, B2C Sales, Business Development, Counselling, Customer Success, EdTech Sales, or Customer-Facing roles.
• Excellent verbal communication, presentation, negotiation, and convincing skills.
• Strong sales acumen and consultative selling approach.
• Ability to understand customer needs and recommend appropriate solutions.
• Strong follow-up, relationship management, and customer handling skills.
• Goal-oriented, self-motivated, and comfortable working in a target-driven environment.

Key Skills:

Inside Sales, Telesales, Telecalling, B2C Sales, Lead Generation, Lead Conversion, Business Development, Sales Counselling, Consultative Sales, Customer Relationship Management, Customer Acquisition, Follow-up, CRM, Sales Closure, Revenue Generation, Target Achievement, Customer Engagement.