Inside Sales Executive

Expand smERP; Kolkata District; On-site; INR 500,000 - 900,000; Full time

Job summary

Expand smERP is seeking an on-site Inside Sales Executive in the Greater Kolkata Area. You will engage prospective and existing customers via phone, email, and online channels to present Expand smERP solutions and convert qualified leads into opportunities.

The role involves proactive lead generation, responding to inbound inquiries, conducting product demos with BizTech experts, and maintaining CRM records to drive closures and renewals.

Qualifications

• Proven track record of meeting/exceeding sales targets.
• Experience generating leads via cold calling and prospecting.
• Excellent verbal and written communication; strong presentations.

Responsibilities

• Generate and qualify leads through phone, email and online channels.
• Respond to inbound inquiries and conduct product demos with BizTech experts.
• Maintain accurate CRM records and track progress against targets.
• Understand customer requirements and explain features and pricing.
• Coordinate with implementation and support teams to drive closures and renewals.

Skills

Inside sales

Lead generation

Communication skills

Objection handling

Presentations

Education

Bachelor's degree in business/marketing/commerce

Tools

CRM tools

Job description

Company Description

Expand smERP is a cloud-based ERP solution designed specifically for mid-sized manufacturers and exporters, enabling organizations to manage their entire business online. Developed by eDominer Technologies Pvt. Ltd., the company has over 15 years of R&D and market testing, with headquarters in Kolkata and branch offices in Bangalore and Delhi NCR. The platform focuses on Indian export and retail businesses, offering quick implementation without major process changes, minimal training time, and a subscriber-based pricing model. Its core strength is deep customization and continuous integration with leading platforms such as WhatsApp, Paytm, Amazon, Flipkart, Shopify, and major logistics providers. Built on Microsoft Azure and SQL Server with secure, encrypted data transmission, Expand smERP provides a reliable and scalable environment for digital transformation.

Role Description

This is a full-time, on-site Inside Sales Executive role based in the Greater Kolkata Area. The Inside Sales Executive will engage prospective and existing customers via phone, email, and online channels to present Expand smERP solutions and convert qualified leads into opportunities. Responsibilities include proactive lead generation, responding to inbound inquiries, conducting product demos in coordination with BizTech experts, and maintaining accurate records in the CRM. The role also involves understanding customer requirements, explaining product features and pricing, coordinating with implementation and support teams, and following up to drive closures and renewals. The Inside Sales Executive will work closely with the sales and marketing teams to achieve individual and team targets while delivering a high-quality customer experience.

Qualifications

• Strong Inside Sales and Sales skills, with a track record of meeting or exceeding targets.
• Experience in Lead Generation, including cold calling, prospecting, and qualifying opportunities.
• Excellent Communication abilities, both verbal and written, with strong presentation skills.
• Customer Service skills, with the ability to build trust, handle objections, and maintain long-term relationships.
• Comfort working with technology products or SaaS solutions; ERP or software sales experience is an advantage.
• Familiarity with CRM tools and basic sales reporting.
• Bachelor’s degree in business, marketing, commerce, or a related field preferred.
• Self-motivated, target-driven, and able to work collaboratively in a fast-paced environment.