Inside Sales Executive

avihs.ai; Khordha; On-site; INR 167,000 - 279,000; Full time

Job summary

avihs.ai in Bhubaneswar is seeking a full-time customer-facing tele-caller to convert inquiries into site visits. You will reach out to leads from ads and portals, understand buyer needs, and schedule on-site visits.

You will explain the project details, collect budget and location preferences, and update the CRM with every interaction. Proficiency in Odia, Hindi, and English is preferred; familiarity with WhatsApp and Google Sheets helps.

Qualifications

• Freshers or up to 2 years in tele-calling or sales.
• Graduate in any stream with clear communication.
• Comfortable speaking with strangers on the phone for long periods.

Responsibilities

• Call property leads from ads and portals on the same day they come in.
• Explain project details: location, layout, price range, amenities, landmarks.
• Book site visits and share visit details via WhatsApp or SMS.
• Send reminders to reduce no-shows and follow up with undecided buyers.
• Record calls and outcomes in the CRM and keep lead status updated.

Skills

Tele-calling

Inside sales

Customer support

Customer-facing

Odia language

Hindi language

English language

Education

Bachelor's degree

Tools

CRM software

Google Sheets/Excel

WhatsApp

Job description

Your main goal is to turn property enquiries into site visits. You will call people who have shown interest in a property, understand what they are looking for, and book a visit to the project site. A buyer who visits the site is far more likely to buy, so every visit you bring in counts.

You will not need to close the final sale on your own. Once a buyer visits, our on-site sales team takes them through to booking, with you staying in touch where needed.

Key responsibilities

• Call property leads from ads, portals, website enquiries and referrals, usually on the same day they come in.
• Explain the project clearly: location, layout, price range, amenities and nearby landmarks.
• Ask the right questions to understand each buyer's budget, preferred location and timeline.
• Book site visits on a date and time that suits the buyer, and share the location and visit details by WhatsApp or SMS.
• Send a reminder call or message a day before and on the morning of each visit to reduce no-shows.
• Follow up with buyers who are not ready yet, and with those who have visited but not decided.
• Record every call, outcome and next step in our CRM, and keep lead status up to date.
• Share buyer feedback and common questions with the sales team so the pitch keeps improving.

Who we're looking for

• Freshers or up to 2 years of experience in tele-calling, inside sales, customer support or any customer-facing role.
• Graduate in any stream.
• Comfortable speaking with strangers on the phone for most of the day.
• Clear spoken Odia and Hindi, with working English.
• Polite, patient and persistent when a buyer says "call me later".
• Basic smartphone and computer skills: WhatsApp, Google Sheets or Excel, and willingness to learn a CRM.
• Able to work full-time from our Bhubaneswar office.

Good to have

• Experience in real estate, banking, insurance or education tele-sales.
• Familiarity with Bhubaneswar localities and how buyers compare them.
• Experience using any CRM or lead-management tool.