Inside Sales Executive

Kzen Tech; Hyderabad; On-site; INR 450,000 - 650,000; Full time

Job summary

Kzen Tech is seeking an Inside Sales Executive to generate opportunities, build customer relationships, and close deals remotely via calls, emails, and online meetings. The role centers on identifying needs, presenting solutions, and achieving targets without field visits.

You will coordinate with marketing and customer support, maintain CRM records, and work toward monthly, quarterly, and annual goals. A Bachelor’s degree and proven inside sales experience are preferred, with strong

Qualifications

• Bachelor’s degree in Business, Marketing, Sales, or related field preferred.
• Proven experience in inside sales, telemarketing, or customer service.
• Excellent verbal and written communication skills.
• Strong negotiation and persuasion abilities.
• Proficiency in CRM software and Microsoft Office.
• Goal-oriented with a focus on achieving sales targets.

Responsibilities

• Identify and contact potential customers via calls, emails, and social media.
• Generate and qualify leads from campaigns and databases.
• Understand customer requirements and recommend products or services.
• Conduct remote product presentations and demonstrations.
• Follow up with prospects and maintain regular communication.
• Negotiate pricing and close sales deals.
• Maintain customer records in CRM systems.
• Achieve monthly, quarterly, and annual sales targets.
• Coordinate with marketing and support to enhance satisfaction.
• Prepare sales reports and provide market feedback to management.

Skills

Communication

Negotiation

CRM

Microsoft Office

Teamwork

Problem solving

Lead generation

Sales targets

Education

Bachelor's degree in Business

Tools

CRM software

Job description

Job Summary:

An Inside Sales Executive is responsible for generating sales opportunities, building customer relationships, and closing deals through phone calls, emails, online meetings, and other remote communication channels. The role focuses on identifying customer needs, presenting products or services, and achieving sales targets without field visits.

Key Responsibilities

• Identify and contact potential customers through calls, emails, and social media.
• Generate and qualify leads from marketing campaigns and databases.
• Understand customer requirements and recommend suitable products or services.
• Conduct product presentations and demonstrations remotely.
• Follow up with prospects and maintain regular communication.
• Negotiate pricing and close sales deals.
• Maintain accurate customer records in CRM systems.
• Achieve monthly, quarterly, and annual sales targets.
• Coordinate with marketing and customer support teams to enhance customer satisfaction.
• Prepare sales reports and provide market feedback to management.

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, Sales, or a related field (preferred).
• Proven experience in inside sales, telemarketing, or customer service.
• Excellent verbal and written communication skills.
• Strong negotiation and persuasion abilities.
• Proficiency in CRM software and Microsoft Office.
• Ability to work independently and as part of a team.
• Strong problem-solving and customer relationship management skills.
• Goal-oriented with a focus on achieving sales targets.

Key Performance Indicators (KPIs)

• Number of leads generated and qualified.
• Conversion rate from leads to customers.
• Revenue generated.
• Number of calls, emails, and meetings conducted.