Inside Sales Executive

Dutees; Bengaluru; On-site; INR 223,000 - 391,000; Full time

Job summary

Dutees in Bangalore is seeking an Inside Sales Executive to handle customer enquiries, follow up leads, understand requirements, and convert opportunities into sales. The role requires 2 to 3 years of relevant experience, with a target-driven mindset and strong communication skills.

You will manage leads via calls, WhatsApp, email, and CRM, and coordinate with internal teams to ensure smooth order processing.

Qualifications

• 1–3 years of Inside Sales, Telesales or BD experience.
• Excellent verbal and written communication skills.
• Comfortable speaking with customers over phone and WhatsApp.
• Strong follow-up and convincing skills.
• Target-oriented and result-driven approach.
• Basic knowledge of MS Office, CRM/ERP, and email communication.
• Ability to manage multiple leads and follow-ups systematically.
• B2B sales or apparel/textile industry experience preferred.

Responsibilities

• Handle inbound and outbound customer calls and sales enquiries.
• Understand customer requirements and recommend suitable products/services.
• Follow up regularly with leads through calls, WhatsApp, email, and other channels.
• Convert qualified leads into successful sales.
• Maintain records of leads, follow-ups, quotations, and sales activities.
• Prepare and share quotations or product details with customers.
• Coordinate with internal teams to ensure smooth order processing and customer service.
• Build and maintain good relationships with existing and prospective customers.
• Achieve assigned monthly sales and conversion targets.
• Ensure timely follow-up on pending enquiries and quotations.
• Update CRM/ERP and maintain accurate customer and sales information.
• Handle customer queries professionally and ensure proper communication until closure.
• Share regular sales and follow-up updates with the reporting manager.

Skills

Verbal communication

Written communication

Phone/WhatsApp calls

Follow-up skills

Negotiation

CRM/ERP knowledge

Lead handling

Target-driven

Tools

MS Office

CRM/ERP

Email tools

Job description

Inside Sales Executive

Location: Bangalore
Job Type: Full-Time | Work from Office
Experience: 2 to 3 Years
Salary: 20,000 to 35,000 per month, based on experience and suitability

About the Role

We are looking for a motivated and target-oriented Inside Sales Executive to handle customer enquiries, follow up with leads, understand customer requirements, and convert opportunities into sales.

The ideal candidate should have good communication skills, a strong follow-up approach, confidence in speaking with customers, and the ability to work towards sales targets.

Key Responsibilities

• Handle inbound and outbound customer calls and sales enquiries.
• Understand customer requirements and recommend suitable products/services.
• Follow up regularly with leads through calls, WhatsApp, email, and other communication channels.
• Convert qualified leads into successful sales.
• Maintain proper records of leads, follow-ups, quotations, and sales activities.
• Prepare and share quotations or product details with customers whenever required.
• Coordinate with internal teams to ensure smooth order processing and customer service.
• Build and maintain good relationships with existing and prospective customers.
• Achieve assigned monthly sales and conversion targets.
• Ensure timely follow-up on pending enquiries and quotations.
• Update CRM/ERP and maintain accurate customer and sales information.
• Handle customer queries professionally and ensure proper communication until closure.
• Share regular sales and follow-up updates with the reporting manager.

Requirements

• 1 to 3 years of experience in Inside Sales, Telesales, Customer Relationship Management, or Business Development.
• Excellent verbal and written communication skills.
• Comfortable speaking with customers over phone and WhatsApp.
• Strong follow-up and convincing skills.
• Target-oriented and result-driven approach.
• Basic knowledge of MS Office, CRM/ERP, and email communication.
• Ability to handle multiple leads and follow-ups systematically.
• Good attitude, discipline, and willingness to learn.
• Candidates with B2B sales or apparel/textile industry experience will be preferred.

What We Expect

We are looking for someone who is serious about building a long-term career in sales, takes ownership of their work, maintains proper follow-up discipline, and is committed to achieving results.

Long-term commitment is expected.

Key Skills

Inside Sales | B2B Sales | Lead Conversion | Customer Handling | Telecalling | Follow-up | Negotiation | CRM | Sales Target | Customer Relationship Management