Inside Sales Engineer

Festo India; Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

Festo India is seeking a technically skilled sales support professional based in Mumbai to handle customer inquiries, understand requirements, and prepare quotations and proposals. You will coordinate with internal teams to meet targets and maintain strong product knowledge for superior customer care.

The role emphasizes supporting pricing strategies, tracking quotes, and identifying opportunities to replace competitor products with Festo equivalents while staying updated on market trends.

Qualifications

• 3–7 years of experience with a Diploma/Degree in Mechanical or Electrical Engineering.
• Strong technical understanding and product knowledge in industrial/automation solutions.
• Good communication and interpersonal skills to interact with customers and support sales activities.
• Self-driven with go-getter attitude, strong teamwork and basic market awareness.

Responsibilities

• Provide technical sales support from an office-based environment.
• Handle customer inquiries, understand requirements, and prepare quotations and proposals.
• Coordinate with internal teams and support the sales plan to achieve targets.
• Support pricing strategies, monitor quotes, and expedite transactions.
• Identify opportunities to replace competitor products with Festo equivalents.
• Share knowledge of product offerings and latest developments with the sales team.
• Conduct market research to provide insights and sustain competitive edge.

Skills

Technical knowledge

Communication

Teamwork

Market awareness

Education

Diploma/Degree in Mechanical or Electrical Engineering

Job description

In this role, you will be responsible for providing technical sales support from an office-based environment, handling customer inquiries and understanding requirements. You will recommend suitable solutions, prepare quotations and proposals, and coordinate with internal teams. You will also support the sales team in achieving targets while ensuring strong product knowledge and customer satisfaction.

• Monitor and track open quotes, orders, ensuring timely follow-ups to expedite transactions, thereby achieving business goals
• Manage credit processes and assist in developing customer-specific pricing strategies to align with business potential and maintain competitive position
• Identify opportunities to replace competitor products with Festo equivalents, collaborating with the field team to target new business and increase market share
• Suggest value engineering approaches and deliver optimized automation solutions to meet customer needs, enhancing product efficiency and cost-effectiveness
• Share knowledge of the latest product offerings and phased-out products with the sales team, ensuring they are equipped with current information for effective customer engagement
• Conduct market research and gather competitor intelligence to provide insights that inform strategy & sustain Festo's competitive edge

Our requirement

• 3-7 years of experience with a Diploma/Degree in Mechanical or Electrical Engineering, with strong technical understanding and product knowledge in industrial/automation solutions
• Good communication and interpersonal skills to effectively interact with customers, understand requirements, and support sales activities
• Self-driven individual with a go-getter attitude, strong teamwork, and good business acumen with basic market awareness