Inside Sales Coordinator

RIGOL India; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading electronics manufacturing company in Bengaluru is seeking an Associate to manage sales orders and customer relationships. The ideal candidate will have a minimum of 3 years of experience in the Test & Measurement field and excellent communication skills. Responsibilities include processing sales orders, preparing quotes, and maintaining customer databases. This is a full-time position offering a dynamic work environment.

Qualifications

• Minimum 3 years of experience in the Test & Measurement field.
• Knowledge of Test & Measurement products like oscilloscopes and generators.
• Excellent written and verbal communication skills.

Responsibilities

• Manage and process sales orders, ensuring timely delivery.
• Assist in the preparation of sales quotes and proposals.
• Handle customer inquiries and provide product information.
• Maintain accurate sales records and generate reports.
• Build relationships with customers to foster loyalty.

Skills

Test & Measurement experience

Strong Communication Skills

Familiarity with CRM systems

Basic Knowledge of Products

Soft Skills

Adobe Photoshop skills

Tools

Microsoft Office Suite

Job description

Responsibilities

• Order Processing: Managing and processing sales orders, coordinating logistics, and ensuring timely delivery.
• Quoting and Proposals: Assisting in the preparation of sales quotes and proposals for clients.
• Customer Communication: Handling customer inquiries, providing product information, and resolving issues.
• Sales Data Management: Maintaining accurate sales records, generating reports and presentations, and analysing data to identify areas for improvement.
• Lead Management: Updating the leads & funnels with coordination with sales and partners.

• Coordination and Communication: Internal coordination with marketing, logistics, and pricing to support sales efforts; External communication with customers to provide updates on orders and address concerns; Scheduling and meetings for the sales team.

• Administrative Tasks: Maintaining records and updating customer databases, assisting in presentations, and providing general support to the sales team.

• Customer Relationship Management: Building relationships with customers to foster loyalty and repeat business; providing excellent customer service and resolving issues or complaints.

• Other Duties: Following up on leads to qualify prospects, assisting with sales campaigns, and staying updated on product knowledge and sales techniques.

Skills and Qualifications

• Experience: Minimum 3 years in the Test & Measurement field.
• Basic Knowledge of Products: Knowledge of Test & Measurement products like Digital Storage Oscilloscopes, Function Generators, Spectrum Analyzers, Vector Network Analyzers, RF Signal generators, DMMs, etc.
• Strong Communication Skills: Excellent written and verbal communication skills are essential for interacting with customers and team members.
• Soft Skills: Familiarity with CRM systems, Microsoft Office Suite, and other relevant software.
• Additional Skills: Skills in Adobe Photoshop / graphics design will have added advantages.

Seniority level

• Associate

Employment type

• Full-time

Industries

• Appliances, Electrical, and Electronics Manufacturing