Sales Co-ordinator

Rayzon Solar; Surat; On-site; INR 350,000 - 520,000; Full time

Job summary

Rayzon Solar is seeking a Sales Coordinator to support the sales team by coordinating activities, processing orders, and handling customer inquiries. The role involves CRM management, reporting, and cross-department coordination to ensure accurate data and timely delivery.

The ideal candidate has a Bachelor's degree in business or marketing, 2 years of relevant experience, and strong communication and organizational skills. Proficiency in MS Office and CRM software is required.

Qualifications

• Bachelor's degree in business administration, marketing, or a related field (preferred).
• 2 years experience in sales or administrative role (preferred).
• Excellent verbal and written communication skills.
• Strong multitasking and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• Attention to detail for data entry and admin tasks.
• Customer service orientation and relationship building.
• Strong problem-solving abilities.

Responsibilities

• Provide administrative support to the sales team, including reports, presentations, and other documents.
• Assist in tracking sales performance and meeting targets.
• Manage and update the CRM system.
• Process incoming orders and coordinate with inventory and logistics for timely delivery.
• Handle customer inquiries and resolve order status, delivery, and invoicing issues.
• Act as a liaison between sales and other departments (marketing, finance, customer service).
• Prepare sales documents such as proposals, contracts, and quotes.
• Prepare regular sales reports, trends, and forecasts.
• Maintain relationships with clients, suppliers, and internal teams.
• Schedule and coordinate sales meetings, events, and trade shows.
• Provide logistical support for exhibitions.
• Collaborate with inventory and logistics to ensure stock levels and lead times.
• Assist with market research and development of sales strategies and campaigns.

Skills

Communication

Organizational skills

Attention to detail

Customer service

Problem solving

Multitasking

Education

Bachelor's degree in business administration/marketing

Tools

CRM software

Microsoft Office

Excel

Job description

The Sales Coordinator is responsible for supporting the sales team in driving business success by coordinating sales activities, processing orders, managing customer inquiries, and ensuring efficient communication between sales, marketing, and other departments.

Key Responsibilities :

Provide administrative support to the sales team, including preparing sales reports, presentations, and other documents.

Assist in tracking sales performance and meeting sales targets.

Manage and update the customer relationship management (CRM) system.

Order Processing

Process incoming orders, ensuring all necessary details are accurate and complete.

Coordinate with relevant departments (e.g., inventory, logistics) to ensure timely delivery.

Handle customer inquiries and resolve issues related to order status, delivery, and invoicing.

Communication

Act as the main point of contact between the sales team and other departments (e.g., marketing, finance, customer service).

Ensure smooth communication within the sales team and between external stakeholders.

Prepare sales-related documents, such as proposals, contracts, and quotes.

Sales Reporting and Analysis

Prepare regular sales reports, including performance metrics, trends, and forecasts.

Assist in tracking and analyzing sales data to provide insights for strategy development.

Customer Relationship Management

Maintain positive relationships with clients, suppliers, and internal teams.

Follow up on customer leads and inquiries, ensuring a high level of customer satisfaction.

Manage and maintain customer databases and ensure accurate data entry.

Sales Meetings and Coordination

Schedule and coordinate sales meetings, presentations, and events.

Provide logistical support for trade shows, exhibitions, and other promotional events.

Manage and maintain customer databases and ensure accurate data entry.

Inventory and Product Management:

Collaborate with the inventory and logistics teams to ensure adequate stock levels and timely product delivery.

Assist in the tracking of product availability and lead times.

Market Research and Strategy Support:

Assist with market research and competitor analysis.

Provide support in developing sales strategies and marketing campaigns.

Skills and Qualifications:

• Educational Background : Bachelor's degree in business administration, marketing, or a related field (preferred).
• Experience : Previous experience in a sales or administrative role is an advantage (2 years preferred).
• Communication Skills : Excellent verbal and written communication skills.
• Organizational Skills : Strong multitasking and time management skills.
• Computer Skills : Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• Attention to Detail : Ability to handle data entry and administrative tasks accurately.
• Customer Service Orientation : Strong focus on customer satisfaction and relationship building.
• Problem-Solving Skills : Ability to address issues and find solutions quickly.