Inside Sales Consultant - F

Atomlifts; Chennai District; On-site; INR 350,000 - 650,000; Full time

Job summary

Atom Lifts India Pvt Ltd is seeking an enthusiastic Inside Sales Consultant to join our Sales & Customer Success team in Chennai. You will be the first point of contact for prospective customers, handling enquiries, qualifying leads, scheduling appointments, and supporting the field sales team to convert enquiries into confirmed orders.

This office-based role requires excellent communication, CRM usage, and a passion for achieving sales targets.

Qualifications

• Excellent written and verbal communication skills.
• Ability to handle multiple enquiries from diverse channels.
• Experience with CRM systems and lead management.
• Organized with strong follow-up and time management.

Responsibilities

• Handle enquiries from website, social media, IndiaMART, Justdial, Google, referrals, phone, WhatsApp, and walk-ins.
• Qualify customer requirements and assign qualified leads to Elevator Sales Consultants.
• Schedule meetings, site surveys, and appointments for the sales team.
• Follow up on quotations and maintain an organized lead database.
• Support the field sales team to convert enquiries into orders and achieve targets.

Skills

Communication skills

Lead qualification

CRM software

Lead follow-up

Appointment scheduling

Tools

CRM software

Email

WhatsApp

Video conferencing

Job description

Atom Lifts India Pvt Ltd is looking for an enthusiastic and customer-focused Inside Sales Consultant to join our Sales & Customer Success team. In this role, you will be the first point of contact for prospective customers, handling enquiries, qualifying leads, scheduling appointments, following up on quotations, and supporting the field sales team to convert enquiries into confirmed orders. This is an office-based role that requires excellent communication skills, customer relationship management, and a passion for achieving sales targets.

Requirements

• Handle enquiries received from the company website, social media, IndiaMART, Justdial, Google, referrals, phone calls, WhatsApp, and walk-in customers.
• Contact new enquiries promptly and qualify customer requirements.
• Assign qualified leads to the appropriate Elevator Sales Consultant based on location and project type.
• Maintain an organized and updated lead database.
• Build strong relationships with prospective customers through phone calls, WhatsApp, email, and video meetings.
• Understand customer requirements and provide basic information about Atom Lifts' products and services.
• Schedule customer meetings, site surveys, and appointments for the sales team.
• Ensure every enquiry receives timely follow-up until closure.
• Follow up on quotations submitted by the sales team.
• Collect customer feedback and understand reasons for delays or objections.
• Coordinate with the sales team to improve lead conversion.
• Assist in achieving monthly sales targets by maintaining an active sales pipeline.
• Maintain professional and courteous communication at all times.
• Respond to customer enquiries within the company's response time.
• Ensure every customer receives timely updates regarding their enquiry status.
• Build trust and maintain long-term customer relationships.