Inside Sales - Chandigarh

Delhivery; Chandigarh; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Delhivery in Chandigarh is seeking a seasoned Key Account Manager to oversee major client portfolios, drive revenue growth, and ensure exceptional service delivery. You will coordinate with internal teams to fulfill client needs, develop strategic account plans, and identify upsell opportunities while maintaining high client satisfaction.

The ideal candidate has 4–8 years of experience in account management, a proven track record of handling multiple clients, and strong skills in relationship

Qualifications

• Experience in key account management or related field; proven ability to manage multiple clients.
• Strong relationship-building and communication skills are required.
• Ability to analyze markets and competitors to inform strategy.
• Works well under pressure and meets deadlines.

Responsibilities

• Manage key client relationships, ensuring high levels of satisfaction and retention.
• Develop and execute account plans to drive business growth and revenue expansion.
• Collaborate with internal teams to deliver exceptional client service and support.
• Identify new opportunities for upselling and cross-selling within existing accounts.
• Analyze market trends and competitor activity to inform strategic decision-making.

Skills

Key Account Mgmt

Relationship Building

Client Management

Communication

Problem Solving

Job description

Roles and Responsibilities

• Manage key client relationships, ensuring high levels of satisfaction and retention.
• Develop and execute account plans to drive business growth and revenue expansion.
• Collaborate with internal teams to deliver exceptional client service and support.
• Identify new opportunities for upselling and cross-selling within existing accounts.
• Analyze market trends and competitor activity to inform strategic decision-making.

Desired Candidate Profile

• 4 -8 years of experience in Key Account Management or related field (e.g., Client Account Management).
• Proven track record of success in managing multiple clients simultaneously.
• Strong understanding of Key Client Management principles, including relationship building, communication, and problem-solving skills.
• Ability to work effectively under pressure, prioritizing tasks efficiently while meeting deadlines