Inside Sales - Air Ticketing

CIEL HR Services; Puducherry; On-site; INR 300,000 - 500,000; Full time

Job summary

CIEL HR Services in Puducherry is seeking an Inside Sales professional for Air Ticketing and travel services. You will drive revenue by selling holiday packages, air tickets, visas, and related travel services to both individual and business clients.

Responsibilities include generating leads via email, WhatsApp, calls, and social media, following up with inquiries, handling daily cold calls, maintaining client databases, and supporting the field sales team for events and campaigns.

Qualifications

• Good convincing power.
• A self-starter with a confident, proactive attitude.
• Excellent communication and leadership skills.
• Knowledge of global travel updates and tourist spots.

Responsibilities

• Sell holiday packages, air tickets, visas and other travel services to B2C & B2B customers.
• Generate sales through leads received via email, WhatsApp, calls, social media and referrals.
• Follow up with inquired clients and record multiple follow-ups until sale closure.
• Make daily cold calls to generate new sales and achieve targets.
• Maintain client databases and update records from emails, WhatsApp, calls, social media, referrals, and website.
• Support field sales team for marketing activities and roadshows.
• Report day-to-day workflow to manager and collaborate with internal teams.

Skills

Convincing power

Self-starter

Excellent communication

Leadership skills

Knowledge of travel updates

Education

Graduate/IATA travel & tourism diploma

Tools

Amadeus/Galileo

Job description

About the job Inside Sales - Air Ticketing

The sales Executive is responsible for driving sales (B2C & B2B) to achieve the targets.

• To ensure generating revenue by selling holiday packages, Air tickets, Visas and our other travel services
• Generate sales through leads, inquiry received via email, WhatsApp, calls, Social media and referrals
• Follow up with inquired clients and record the number of times followed with the feedback until the saleclosed.
• Initiate Cold calls on a daily basis to generate new sales
• Making referrals from the existing clients and updating, min 5 referrals per week
• Achieve weekly sale target ( 5 leads should be login per week)
• Achieve monthly sales target (5 Lakhs per month)
• Provide general secretarial support in overall office operations, assignments, and projects withmanagement
• Maintain the client's database in sales excel sheets, time to time received via email, WhatsApp, calls,Social media, referrals, website and field sales team
• Happily welcoming walk-in clients, ask how they know about us and record it
• Walk-in clients are potential, sale should be closed. In case of sales are not done, the proper reason should berecorded and updated in daily meetings
• Follow up with vendors for requests, top-ups, backend team supports, lead time & delivery
• Establish daily, weekly, monthly and yearly sales objectives in relation to the company business plan andmonitor the progress, reporting on it on daily, weekly & monthly review meetings
• Work with management to create new opportunities for growth
• Implementing marketing strategies by collecting client feedback, studying market trends and conductingcompetitors analysis
• Support field sales team for road shows & stalls
• Report to the manager, and coordinate with the internal team for smooth operations
• Report to manager & management about day-to-day workflow
• Ask for 5-Star reviews & positive feedback from the clients by sharing the Google link
• Ask the clients to follow & share our social media links.

Required Experience, Skills & Qualification:

• Good Convincing power
• A self-starter with an attitude with a confident and personal nature
• Hands of experience inAmadeus/Galileo
• Excellent communication & Leadership skills
• Knowledge of global travel updates and their tourist spots
• 2-4 years of experience in selling holiday packages, air tickets, visas & other travel services
• Graduate/IATA with a travel and tourism diploma or degree.