Information Technology Executive

Vidyashilp University; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Vidyashilp University is seeking an IT Executive to manage the institution's IT infrastructure, including desktops, networks, AV systems, surveillance, and information security. The role covers asset management, event support, and vendor coordination to ensure seamless technology services for students, faculty, staff, classrooms, and labs.

The candidate will handle user onboarding, access control, and incident resolution while coordinating with service providers for reliable IT operations across

Qualifications

• Bachelor or Diploma in IT/CS/Electronics or related discipline.
• 2–5 years in IT support or infrastructure operations.
• Experience with LAN/Wi‑Fi, VPN, and security practices.

Responsibilities

• Provide desktop and user support for students, faculty, and staff.
• Maintain LAN, Wi‑Fi, VPN, and network devices; monitor uptime.
• Support classrooms with projectors, interactive panels, and conferencing systems.
• Manage CCTV, access control, and biometric systems; assist in security.
• Oversee IT asset inventory, licenses, AMCs, and procurement with vendors.
• Support IT during exams, admissions, conferences, and events.

Skills

IT Infrastructure

Desktop Support

Network Administration

AV Systems

Information Security

Education

Bachelor's/Diploma in IT/CS/Electronics

Tools

Microsoft 365

Endpoint Security

CCTV/AV Equipment

Job description

The IT Executive will be responsible for the institution IT infrastructure, ensuring seamless technology services for students, faculty, staff, classrooms, laboratories, and administrative functions. The role includes desktop support, network administration, AV systems, surveillance, information security, asset management, event support, and vendor coordination.

Key Responsibilities

Desktop & User Support:

Provide IT support for desktops, laptops, printers, software, email, and Microsoft 365. Manage user accounts, access permissions, and IT onboarding/offboarding processes. Resolve user issues and service requests within defined timelines.

Network & Infrastructure:

Maintain LAN, Wi-Fi, internet, VPN, and network devices. Monitor system availability and troubleshoot network connectivity issues. Coordinate with ISPs and service providers to ensure uninterrupted network services and uptime.

AV & Classroom Technology:

Support smart classrooms, projectors, interactive panels, video conferencing systems, and auditorium AV equipment. Ensure the readiness of classrooms, meeting rooms, and event spaces. Provide technical support during academic sessions, meetings, and institutional events.

Surveillance & Security Systems:

Manage CCTV, biometric attendance, and access control systems. Monitor system performance and coordinate preventive maintenance to ensure reliable operation. Facilitate the retrieval of CCTV recordings based on approved requests and institutional requirements.

Information Security:

Support endpoint security, antivirus management, system patching, and access control measures. Ensure compliance with IT and information security policies. Identify, report, and assist in managing information security incidents.

Maintain an inventory of IT hardware, software, AV, and network assets. Track software licences, warranties, Annual Maintenance Contracts (AMCs), and asset lifecycles. Coordinate procurement, repairs, replacements, and vendor support activities.

Event & Operational Support:

Provide IT support for examinations, admissions, conferences, workshops, convocations, and other institutional events. Ensure the uninterrupted availability and smooth functioning of technology services during critical academic and institutional activities.

Qualification & Experience:

• Bachelor & Degree/Diploma in IT, Computer Science, Electronics, or related discipline.
• 2-5 years of experience in IT Support or Infrastructure Operations.

Regards,

Vidyashilp University