IT Infrastructure Executive

Apollo Hospitals; Hyderabad; On-site; INR 300,000 - 420,000; Full time

Job summary

Apollo Hospitals is seeking an Executive IT Infrastructure to provide day-to-day IT infrastructure support across the Corporate Office and project locations in Hyderabad. The role covers desktop/laptop support, LAN/WAN connectivity, network troubleshooting, and basic server-side tasks with XAMPP, Apache, MySQL, and PHP.

You will manage user accounts, software installs, asset inventory, and coordinate with vendors to ensure smooth IT operations.

Qualifications

• Hands-on experience in desktop and laptop support, LAN/WAN connectivity, network troubleshooting.
• Experience in IT asset management, helpdesk operations, vendor coordination, and infrastructure maintenance.

Responsibilities

• Provide day-to-day IT support across corporate and project locations.
• Troubleshoot LAN/WAN, Wi-Fi, TCP/IP, DNS, DHCP, and network connectivity issues.
• Install, configure, and maintain desktops, laptops, printers, scanners and other IT peripherals.
• Provide basic support for XAMPP, Apache, MySQL, and PHP environments.
• Manage user accounts, access permissions, software installation, and system configurations.
• Log, track, and resolve IT incidents and service requests within SLAs.
• Maintain IT asset inventory, software licenses, and equipment movement records.
• Coordinate with vendors, ISPs, OEMs, and service providers for IT issues.
• Provide technical support for CCTV, biometric devices, video conferencing, and AV equipment.
• Assist in IT infrastructure deployment, hardware upgrades, migrations, and implementations.
• Perform preventive maintenance, system updates, patching, and basic security checks.
• Maintain IT documentation, incident reports, and service records.
• Escalate complex issues to the Assistant Manager - IT.

Skills

LAN/WAN

Windows OS

Network troubleshooting

IT asset management

Helpdesk operations

Vendor coordination

CCTV & AV support

Remote support

SLA adherence

Education

Bachelor's Degree in CS/IT/CA

Tools

XAMPP

Apache

MySQL

PHP

AnyDesk

TeamViewer

Remote Desktop

Job description

Role: Executive IT Infrastructure

Job Location: Hyderabad
Department: Information Technology (IT)
Experience: 2 to 4 Years
Industry: Healthcare / IT Services
Employment Type: Full-Time

Job Description:

We are looking for an IT Executive Infrastructure to provide day-to-day IT infrastructure and end-user support across Corporate Office and multiple project locations.

The candidate should have hands‑on experience in desktop and laptop support, LAN/WAN connectivity, network troubleshooting, Windows operating systems, hardware, software, and IT peripherals. The role also involves IT asset management, helpdesk operations, vendor coordination, and infrastructure maintenance.

Key Responsibilities:

• Provide day-to-day IT support to users across corporate and project locations.
• Troubleshoot LAN/WAN, Wi‑Fi, TCP/IP, DNS, DHCP, and network connectivity issues.
• Install, configure, and maintain desktops, laptops, operating systems, printers, scanners, and other IT peripherals.
• Provide basic support for XAMPP, Apache, MySQL, and PHP environments.
• Manage user accounts, access permissions, software installation, and system configurations.
• Log, track, and resolve IT incidents and service requests within defined SLAs.
• Maintain IT asset inventory, software licenses, and equipment movement records.
• Coordinate with vendors, ISPs, OEMs, and service providers for IT‑related issues.
• Provide technical support for CCTV, biometric devices, video conferencing, and AV equipment.
• Assist in IT infrastructure deployment, hardware upgrades, system migrations, and implementations.
• Perform preventive maintenance, system updates, patching, and basic security checks.
• Maintain IT documentation, incident reports, and service records.
• Escalate complex technical issues to the Assistant Manager - IT.

Required Technical Skills:

• Networking: LAN/WAN, TCP/IP, DNS, DHCP, IP Configuration, Wi‑Fi, and basic network troubleshooting.
• Hardware: Desktop/Laptop troubleshooting, RAM, HDD/SSD, motherboard, drivers, and peripherals.
• Operating Systems: Windows 10/11 and basic Linux.
• Networking Devices: Routers, switches, printers, scanners, biometric devices, and CCTV.
• Application Support: XAMPP, Apache, MySQL, and PHP (basic troubleshooting).
• IT Administration: User account management, access provisioning, software installation, system imaging, and remote support.
• Remote Support Tools: AnyDesk, TeamViewer, UltraViewer, and Remote Desktop Connection.
• Scripting: Basic knowledge of Batch scripts, PowerShell, or Shell scripting.
• IT Operations: Helpdesk/ticketing systems, IT asset management, endpoint security, and IT documentation.

Candidate Profile:

• 2-4 years of experience in IT Support, Desktop Support, Network Support, or IT Infrastructure.
• Hands‑on experience in troubleshooting hardware, software, operating systems, and network‑related issues.
• Experience supporting multiple office/project locations will be an added advantage.
• Good analytical, troubleshooting, and problem‑solving skills.
• Strong verbal and written communication skills.
• Ability to work independently and coordinate with internal teams and external vendors.

Education:

Bachelor's Degree in Computer Science, Information Technology, Computer Applications, or a related discipline.