Information Technology Administrator

CAVITAK; Ahmedabad District; On-site; INR 350,000 - 550,000; Full time

Job summary

Cavitak in Ahmedabad is seeking an IT Support / IT Administrator with 2–3 years of hands-on experience to maintain day-to-day IT operations and support users.

You will troubleshoot hardware, software, OS, network and access issues, configure devices, manage Active Directory and Microsoft 365, and coordinate with vendors to keep IT infrastructure running smoothly.

Qualifications

• Bachelor's degree in Computer Science, IT, or related field.
• 2–3 years of hands-on IT Support / Desktop Support / System Administration.
• Strong knowledge of Windows OS, hardware troubleshooting, system formatting, software installation.
• Basic knowledge of Microsoft 365, Active Directory, networking, Wi‑Fi, and VPNs.
• Experience supporting laptops, desktops, printers, and other office IT equipment.
• Good troubleshooting and problem-solving skills.
• Strong communication and user-focused approach.
• Hands-on and able to own issues to resolution.

Responsibilities

• Provide day-to-day technical support for hardware, software, and systems.
• Troubleshoot desktops, laptops, printers and peripherals.
• Format systems, install Windows OS and software.
• Diagnose basic hardware issues and coordinate repairs.
• Set up devices and email accounts for new hires.
• Manage user accounts and basic Microsoft 365 administration.
• Troubleshoot LAN, Wi-Fi, VPN, and network connectivity.
• Support Active Directory and basic Windows Server admin.
• Maintain IT assets, inventory, and documentation.
• Coordinate with vendors for hardware and networking issues.
• Ensure issues tracked and resolved within timelines.

Skills

Windows OS

Hardware issues

Software install

LAN/Wi‑Fi/VPN

Active Directory

Microsoft 365

User support

Communication

Ownership

Education

Bachelor's degree in CS/IT

Tools

Windows Server

Microsoft 365 Admin

Job description

Be a part of a People’s Company and start “What’s Your Next.”

Cavitak is a Value Added Technology Distribution Company with its Head Office in Ahmedabad, Gujarat, and a strong presence across PAN India. With operations across multiple verticals and Distribution as our core strength, we continue to grow by investing in people and technology

Role: IT Administrator

Location: Ahmedabad

Role Summary

We are looking for an IT Support / IT Administrator with 2–3 years of hands‑on experience in providing day‑to‑day IT support to users and maintaining IT systems and devices.

The role will primarily involve troubleshooting hardware, software, operating system, network, and user‑access issues, along with supporting the organization's IT infrastructure and ensuring smooth day‑to‑day IT operations.

Key Responsibilities

• Provide day‑to‑day technical support to employees for hardware, software, and system‑related issues.
• Troubleshoot and resolve issues with desktops, laptops, printers, peripherals, and other IT devices.
• Format systems, install and configure Windows OS, applications, drivers, and required software.
• Diagnose and resolve basic hardware issues and coordinate repairs/replacements when required.
• Set up and configure laptops, desktops, email accounts, and other IT equipment for new employees.
• Manage user accounts, passwords, system access, and basic Microsoft 365 administration.
• Troubleshoot basic LAN, Wi‑Fi, VPN, and network connectivity issues.
• Support Active Directory and basic Windows Server administration.
• Maintain IT assets, inventory, documentation, and records of issued devices.
• Perform system updates, software installations, backups, and basic security checks.
• Coordinate with vendors/service providers for hardware, networking, and other IT‑related issues.
• Ensure IT issues are tracked and resolved within the required timelines.

Preferred Profile

• Bachelor's degree in Computer Science, IT, or a related field.
• 2–3 years of hands‑on experience in IT Support / Desktop Support / System Administration.
• Strong practical knowledge of Windows OS, hardware troubleshooting, system formatting, software installation, and device configuration.
• Basic knowledge of Microsoft 365, Active Directory, networking, Wi‑Fi, and VPNs.
• Experience supporting laptops, desktops, printers, scanners, and other office IT equipment.
• Good troubleshooting and problem‑solving skills.
• Strong communication skills and a user‑focused approach.
• Ability to independently diagnose common IT issues and take ownership until resolution.
• The ideal candidate should be hands‑on and comfortable troubleshooting and resolving day‑to‑day IT issues rather than being limited to administrative or monitoring activities.