Income Auditor

Hotel Queen Road; New Delhi; On-site; INR 320,000 - 520,000; Full time

Job summary

Hotel Queen Road is seeking an Audit Revenue professional to verify daily hotel revenue across departments and ensure accurate posting to the General Ledger. The role involves validating PMS/POS data, GST postings, guest folios, and tax invoices while confirming policy-compliant discounts and room charges.

You will coordinate with Front Office, F&B, Banquets, Reservations and Accounts to resolve discrepancies, prepare the daily revenue report, and safeguard confidentiality of financial

Responsibilities

• Audit daily hotel revenue across Rooms, F&B, Banquets, Events, Spa, Laundry and other depts.
• Verify daily revenue reports from PMS, POS and other hotel systems.
• Check room rates, occupancy, upgrades, discounts, comp rooms and house-use rooms vs policies.
• Verify guest folios, invoices, city ledger postings, deposits and billing adjustments.
• Reconcile daily cash, cards, UPI, online payments and bank settlements.
• Verify revenue from OTAs, corporate accounts, travel agents and other bookings.
• Audit restaurant, bar, banquet and room service revenue against KOTs, BOTs, bills and POS.
• Check voids, cancellations, refunds, discounts, comp bills and rebates for proper authorization.
• GST calculations, tax invoices and tax postings accuracy.
• Reconcile revenue with General Ledger and investigate discrepancies.
• Review cashier reports, cash shortages/overages and handover records.
• Verify night audit reports and ensure all revenue postings are correct.
• Check no-shows, early/late check-ins, day-use rooms and cancellation charges per policy.
• Ensure revenue-generating departments follow established billing and revenue controls.
• Prepare and circulate Daily Revenue Report and MIS to Finance and Management.
• Maintain records of audit observations, discrepancies and corrective actions.
• Coordinate with Front Office, F&B, Banquets, Reservations, Sales and Accounts to resolve billing issues.
• Ensure compliance with policies, internal controls and financial procedures.
• Identify revenue leakages, irregularities and fraud risks; report to Financial Controller.
• Maintain confidentiality of financial information and guest records.

Job description

• Audit daily hotel revenue generated from Rooms, Food & Beverage, Banquets, Events, Spa, Laundry, and other operating departments.
• Verify daily revenue reports from the Property Management System (PMS), Point of Sale (POS), and other hotel operating systems.
• Check room rates, room occupancy, room upgrades, discounts, complimentary rooms, and house-use rooms against approved policies.
• Verify guest folios, invoices, city ledger postings, advance deposits, and billing adjustments.
• Reconcile daily cash, credit card, UPI, online payment, and bank settlement reports.
• Verify revenue collected through Online Travel Agencies (OTAs), corporate accounts, travel agents, and other booking channels.
• Audit restaurant, bar, banquet, and room service revenue against KOTs, BOTs, bills, and POS reports.
• Check voids, cancellations, refunds, discounts, complimentary bills, and rebates for proper authorization.
• Verify the accuracy of GST calculations, tax invoices, and applicable tax postings.
• Reconcile revenue with the General Ledger and investigate discrepancies.
• Review cashier reports, cash shortages, overages, and cash handover records.
• Verify night audit reports and ensure all daily revenue transactions are correctly posted.
• Check no-shows, early check-ins, late check-outs, day-use rooms, and cancellation charges as per hotel policy.
• Ensure that all revenue-generating departments follow established billing and revenue control procedures.
• Prepare and circulate the Daily Revenue Report and other relevant MIS to the Finance Department and Management.
• Maintain proper records of audit observations, discrepancies, and corrective actions.
• Coordinate with Front Office, F&B, Banquets, Reservations, Sales, and Accounts teams to resolve billing issues.
• Ensure compliance with hotel policies, internal controls, and financial procedures.
• Identify revenue leakages, irregularities, and potential fraud risks, and report them promptly to the Financial Controller.
• Maintain confidentiality of financial information and guest records.