Inbound Sales Specialist

IOT Solutions World; Gurugram District; On-site; INR 600,000 - 1,100,000; Full time

Job summary

IOT Solutions World is seeking a smart, consultative inbound sales specialist in IT services with AI experience. You will handle inbound leads, qualify opportunities, and recommend AI, automation, data, and digital solutions alongside traditional IT services.

You will collaborate with pre‑sales and AI teams to craft proposals and drive revenue. Success requires strong communication, discovery, and consultative selling skills, plus a track record of closing inbound deals and educating clients on

Qualifications

• Minimum 4 years inbound sales experience in IT services or tech.
• Experience selling AI or digital transformation solutions is a plus.
• Proven track record of closing inbound deals.
• Smart, proactive, and business‑oriented professional.

Responsibilities

• Handle inbound leads for IT services and AI solutions.
• Qualify leads and identify AI/ML, automation, and data‑driven opportunities.
• Conduct discovery calls to understand business problems and AI use cases.
• Pitch AI-powered offerings like chatbots, analytics, GenAI, and RPA.
• Collaborate with pre‑sales and AI/tech teams for solution design.
• Prepare proposals, pricing, and SOWs for AI and IT services.
• Maintain accurate sales pipeline in CRM.
• Aim to achieve revenue targets through inbound conversions.
• Educate clients on AI adoption, benefits and ROI.

Skills

IT services sales

AI solutions knowledge

Business value selling

Communication skills

Discovery selling

CRM pipeline

Job description

We are looking for a smart, consultative Inbound Sales Specialist with experience in IT services and AI-based solutions. The role involves handling inbound leads, understanding business challenges, and recommending AI, automation, data, and digital solutions along with traditional IT services.

Key Responsibilities

• Handle inbound leads for IT services & AI solutions
• Qualify leads and identify opportunities for AI/ML, automation, and data-driven solutions
• Conduct discovery calls to understand business problems & AI use cases
• Pitch AI-powered offerings (chatbots, automation, analytics, GenAI, RPA, etc.)
• Collaborate with pre-sales & AI/tech teams for solution design
• Prepare proposals, pricing, and SOWs for AI & IT services
• Maintain accurate sales pipeline in CRM
• Achieve revenue targets through inbound conversions
• Educate clients on AI adoption, benefits & ROI

Key Skills Required

• Strong understanding of IT services sales (Staff Aug, Fixed Cost, T&M)
• Basic to intermediate knowledge of AI solutions & use cases
• Ability to position AI as a business value solution (not just tech)
• Excellent communication, presentation & negotiation skills
• Strong discovery & consultative selling skills
• CRM pipeline management

AI & Tech Knowledge (Must Have)

• Understanding of Generative AI, AI chatbots, workflow automation, RPA
• Familiarity with AI tools & platforms (ChatGPT, Copilot, Vertex AI, Azure AI, AWS AI)
• Knowledge of data analytics, dashboards & AI-driven insights
• Awareness of AI integration with CRM, ERP, websites & apps

Requirements

• 4-10 years of inbound sales experience in IT services / tech company
• Experience selling AI or digital transformation solutions is a big plus
• Proven track record of closing inbound deals
• Smart, proactive, and business-oriented individual