Inbound Sales Specialist

Softwareexpertsindia; Gurgaon; On-site; INR 600,000 - 1,200,000; Full time

Job summary

A leading IT services firm in Gurgaon is seeking an Inbound Sales Specialist with 4-10 years of experience. The role focuses on managing inbound leads for IT services and AI solutions, qualifying opportunities, and conducting consultations with clients. Candidates should have strong knowledge of IT sales and AI applications. This position is ideal for self-driven individuals looking to leverage AI in business solutions, contributing to a dynamic sales pipeline and achieving revenue targets.

Qualifications

• 4-10 years of inbound sales experience in IT services or tech company.
• Experience selling AI or digital transformation solutions is a big plus.
• Proven track record of closing inbound deals.
• Smart, proactive, and business-oriented individual.

Responsibilities

• Handle inbound leads for IT services & AI solutions.
• Qualify leads and identify opportunities for AI/ML, automation, and data-driven solutions.
• Conduct discovery calls to understand business problems & AI use cases.
• Pitch AI-powered offerings and collaborate with teams for solution design.
• Collaborate with pre-sales & AI/tech teams for solution design.
• Prepare proposals, pricing, and SOWs for AI & IT services.
• Maintain accurate sales pipeline in CRM.
• Achieve revenue targets through inbound conversions.
• Educate clients on AI adoption, benefits & ROI.

Skills

IT services sales

Consultative selling skills

Understanding of Generative AI

Familiarity with AI tools

Tools

ChatGPT

Azure AI

AWS AI

Job description

We are looking for a smart, consultative Inbound Sales Specialist with experience in IT services and AI-based solutions. The role involves handling inbound leads, understanding business challenges, and recommending AI, automation, data, and digital solutions along with traditional IT services.

Key Responsibilities

• Handle inbound leads for IT services & AI solutions
• Qualify leads and identify opportunities for AI/ML, automation, and data-driven solutions
• Conduct discovery calls to understand business problems & AI use cases
• Pitch AI-powered offerings (chatbots, automation, analytics, GenAI, RPA, etc.)
• Collaborate with pre-sales & AI/tech teams for solution design
• Prepare proposals, pricing, and SOWs for AI & IT services
• Maintain accurate sales pipeline in CRM
• Achieve revenue targets through inbound conversions
• Educate clients on AI adoption, benefits & ROI

Key Skills Required

• Strong understanding of IT services sales (Staff Aug, Fixed Cost, T&M)
• Basic to intermediate knowledge of AI solutions & use cases
• Ability to position AI as a business value solution (not just tech)
• Strong discovery & consultative selling skills

AI & Tech Knowledge (Must Have)

• Understanding of Generative AI, AI chatbots, workflow automation, RPA
• Familiarity with AI tools & platforms (ChatGPT, Copilot, Vertex AI, Azure AI, AWS AI)
• Knowledge of data analytics, dashboards & AI-driven insights
• Awareness of AI integration with CRM, ERP, websites & apps

Requirements

• 4-10 years of inbound sales experience in IT services / tech company
• Experience selling AI or digital transformation solutions is a big plus
• Proven track record of closing inbound deals
• Smart, proactive, and business-oriented individual