Inbound Sales Specialist

PHP Experts India; Gurugram District; On-site; INR 650,000 - 950,000; Full time

Job summary

PHP Experts India is seeking a smart, consultative Inbound Sales Specialist with IT services and AI-based solutions experience. You will handle inbound leads, understand business challenges, and propose AI, automation, data and digital offerings alongside traditional IT services.

Lead qualification, discovery calls, and collaboration with pre-sales and AI teams will shape proposals and pricing. You will educate clients on AI adoption, ROI, and help close inbound deals while maintaining an

Qualifications

• 4-10 years of inbound sales experience in IT services / tech company.
• Experience selling AI or digital transformation solutions is a big plus.
• Proven track record of closing inbound deals.
• Smart, proactive, and business-oriented individual.

Responsibilities

• Handle inbound leads for IT services & AI solutions.
• Qualify leads and identify opportunities for AI/ML, automation, and data-driven solutions.
• Conduct discovery calls to understand business problems & AI use cases.
• Pitch AI-powered offerings (chatbots, automation, analytics, GenAI, RPA, etc.).
• Collaborate with pre-sales & AI/tech teams for solution design.
• Prepare proposals, pricing, and SOWs for AI & IT services.
• Maintain accurate sales pipeline in CRM.
• Achieve revenue targets through inbound conversions.
• Educate clients on AI adoption, benefits & ROI.

Skills

IT services sales

AI solutions knowledge

Consultative selling

Communication skills

CRM pipeline management

Job description

We are looking for a smart, consultative Inbound Sales Specialist with experience in IT services and AI-based solutions. The role involves handling inbound leads, understanding business challenges, and recommending AI, automation, data, and digital solutions along with traditional IT services.

Key Responsibilities

• Handle inbound leads for IT services & AI solutions
• Qualify leads and identify opportunities for AI/ML, automation, and data-driven solutions
• Conduct discovery calls to understand business problems & AI use cases
• Pitch AI-powered offerings (chatbots, automation, analytics, GenAI, RPA, etc.)
• Collaborate with pre-sales & AI/tech teams for solution design
• Prepare proposals, pricing, and SOWs for AI & IT services
• Maintain accurate sales pipeline in CRM
• Achieve revenue targets through inbound conversions
• Educate clients on AI adoption, benefits & ROI

Key Skills Required

• Strong understanding of IT services sales (Staff Aug, Fixed Cost, T&M)
• Basic to intermediate knowledge of AI solutions & use cases
• Ability to position AI as a business value solution (not just tech)
• Excellent communication, presentation & negotiation skills
• Strong discovery & consultative selling skillsCRM pipeline management

AI & Tech Knowledge (Must Have)

• Understanding of Generative AI, AI chatbots, workflow automation, RPA
• Familiarity with AI tools & platforms (ChatGPT, Copilot, Vertex AI, Azure AI, AWS AI)
• Knowledge of data analytics, dashboards & AI-driven insights
• Awareness of AI integration with CRM, ERP, websites & apps

Requirements

• 4-10 years of inbound sales experience in IT services / tech company
• Experience selling AI or digital transformation solutions is a big plus
• Proven track record of closing inbound deals
• Smart, proactive, and business-oriented individual