Inbound Sales Executive

Elabs Infotech; Hyderabad, Pune District; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Elabs Infotech in Hyderabad seeks a proactive sales professional to engage SMB customers, conduct needs-based conversations, and identify opportunities for Microsoft hardware and related solutions. You will qualify requirements, map them to suitable products, and build credibility with decision-makers across procurement discussions.

You will own direct sales conversations from discovery to closure, schedule follow-ups, and ensure accurate CRM updates while delivering compliant, customer-centric

Qualifications

• 2+ years of experience in sales or telesales/Techno Sales.
• Experience in supporting commercial/SMB customers preferred.
• Bachelor's degree preferred or equivalent experience.

Responsibilities

• Respond to inbound SMB customer inquiries related to hardware and associated Microsoft solutions.
• Conduct needs-based sales conversations with business customers and identify purchase opportunities.
• Qualify requirements and recommend solutions aligned to customer size, use case, and budget.
• Build credibility with business decision-makers and position Microsoft solutions effectively.
• Manage direct sales conversations from initial need discovery to next-step agreement or purchase.
• Schedule and manage follow-up touchpoints with customers showing active buying intent.
• Handle objections and navigate procurement-related discussions with confidence.
• Track opportunities, sales outcomes, and customer needs in internal sales tools.
• Share Voice of the Customer and market insight with internal teams.
• Deliver high-quality, compliant, and customer-centric interactions across channels.

Skills

B2B or SMB-oriented consultative sales

Scope business needs

Communication & relationship-building

CRM/sales platforms

Influence decision-makers

Objection handling

Typing proficiency

Education

Bachelor's degree

Tools

CRM software

Job description

Role & responsibilities

• Respond to inbound SMB customer inquiries related to hardware and associated Microsoft solutions
• Conduct needs-based sales conversations with business customers and identify purchase opportunities
• Qualify requirements and recommend solutions aligned to customer size, use case, and budget
• Build credibility with business decision-makers and position Microsoft solutions effectively
• Manage direct sales conversations from initial need discovery to next-step agreement or purchase
• Schedule and manage follow-up touchpoints with customers showing active buying intent
• Handle objections and navigate procurement-related discussions with confidence
• Track opportunities, sales outcomes, and customer needs in internal sales tools
• Share Voice of the Customer and market insight with internal teams
• Deliver high-quality, compliant, and customer-centric interactions across channels

Required Skills (Technical + Functional)

• B2B or SMB-oriented consultative sales skills
• Ability to scope business needs and recommend suitable solutions
• Strong communication and relationship-building skills
• Knowledge ofCRM/sales platforms and productivity tools
• Ability to identify and influence relevant decision-makers
• Strong objection handling and follow-through capability
• Typing proficiency for high-quality chat/email interactions

Preferred Skills (Good to Have)

• Experience in commercial hardware, endpoint devices, or workplace technology solutions
• Familiarity with Microsoft Surface for Business and related productivity tools
• Experiencesupporting SMB customers in atelesalesor digital sales environment
• Exposure to inside sales or remote business sales models

Experience Required

• 2+ yearsof experience in sales ortelesales/Techno Sales
• Prior experience supportingcommercial/SMB customerspreferred
• Technology or hardware sales experience strongly preferred

Educational Qualifications

• Bachelors degree preferred
• Relevant sales experience may be considered in lieu of formal education