IN-Sr Technical Consultant - Cloud - AS400, IBM i OS administration

JDA Software; Coimbatore District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

JDA Software is seeking an experienced IN-Sr Technical Consultant to administer IBM i/AS400 on IBM Power hardware in a managed cloud setting. You will manage LPAR/VIOS, perform OS upgrades, handle backups, and coordinate DR activities for multiple customer estates.

You will also monitor health, manage incidents and changes via ServiceNow, and contribute to runbooks and documentation. Strong IBM i expertise and a willingness to work in a 24x7 support model are required.

Qualifications

• Bachelor’s degree in computer science, IT, or a related field.
• 5+ years of hands-on IBM i/AS400 administration.
• Strong knowledge of IBM Power architecture, LPAR concepts, and VIOS.
• Proficiency in IBM i OS administration: system values, work management, security/authorities, PTF management, and OS upgrades.
• Experience with backup/recovery on IBM i (BRMS and/or Commvault).
• Working knowledge of CL programming and IBM i command environment.
• Familiarity with ITIL processes (Incident, Change, Problem) and ticketing tools such as ServiceNow.
• Ability to work in a shift/on-call model supporting 24x7 operations.
• Experience in a managed services or multi-customer cloud environment.
• Exposure to patch management tooling (BigFix or similar) and enterprise backup platforms.
• Understanding of HA/DR solutions for IBM i (PowerHA, replication).
• IBM i/Power Systems certification.

Responsibilities

• Administer and maintain IBM i (V7R4 / V7R5) systems on IBM Power hardware, including LPAR and VIOS-level operations.
• Perform OS upgrades, PTF/cumulative patch application, and system maintenance during scheduled windows.
• Manage user profiles, authorities, subsystems, job queues, and system values.
• Monitor system health, performance, and disk utilisation; respond to incidents within SLA.
• Execute and validate backup and recovery operations (BRMS and/or Commvault), including restore tests.
• Support DR activities and participate in DR drills for IBM i workloads.
• Manage incidents, changes, and service requests through ServiceNow with proper change control.
• Coordinate with cross-functional teams and clients on activities and issue resolution.
• Maintain runbooks, SOPs, and system documentation.

Skills

IBM i/AS400

Power Systems

LPAR/VIOS

BRMS/Commvault

CL programming

ITIL/ServiceNow

AIX

Patch management

Education

Bachelor's degree in computer science/IT or related field

Tools

BRMS

Commvault

ServiceNow

BigFix

Job description

## IN-Sr Technical Consultant - Cloud - AS400, IBM i OS administrationApply: IND - Coimbatore (708): Full time: Posted Today: 261956**Scope:*** We are looking for an experienced AS400 / IBM i Administrator to manage and support IBM Power–based systems within a managed cloud services environment.* The role is responsible for the day-to-day administration, availability, patching, and backup/recovery of IBM i systems across multiple customer estates, working closely with backup, maintenance, and infrastructure teams to meet operational SLAs.**What you’ll do:*** Administer and maintain IBM i (V7R4 / V7R5) systems on IBM Power hardware, including LPAR and VIOS-level operations.* Perform OS upgrades, PTF/cumulative patch application, and system maintenance during scheduled windows.* Manage user profiles, authorities, subsystems, job queues, and system values.* Monitor system health, performance, and disk utilisation; respond to and resolve incidents within SLA.* Execute and validate backup and recovery operations (BRMS and/or Commvault), including periodic restore testing.* Support DR activities and participate in DR drills for IBM i workloads.* Manage incidents, changes, and service requests through ServiceNow, maintaining accurate records and adhering to change management processes.* Coordinate with cross-functional teams (backup, patching, storage, network) and with customers on scheduled activities and issue resolution.* Maintain runbooks, SOPs, and system documentation.**What we are looking for:*** Bachelor’s degree in computer science, IT, or related field (or equivalent practical experience).* 5+ years of hands-on IBM i / AS400 administration.* Strong knowledge of IBM Power architecture, LPAR concepts, and VIOS.* Proficiency in IBM i OS administration: system values, work management, security/authorities, PTF management, and OS upgrades.* Experience with backup/recovery on IBM i (BRMS and/or Commvault).* Working knowledge of CL programming and IBM i command environment.* Familiarity with ITIL processes (Incident, Change, Problem) and ticketing tools such as ServiceNow.* Ability to work in a shift/on-call model supporting 24x7 operations.* Good communication skills for customer-facing coordination.* Experience in a managed services or multi-customer cloud environment.* Experience in managing AIX systems* Exposure to patch management tooling (e.g., BigFix or any other) and enterprise backup platforms.* Understanding of HA/DR solutions for IBM i (e.g., PowerHA, replication).* IBM i / Power Systems certification.