IN_Senior Associate_ ServiceNow Developer_GCC_Advisory_Bangalore

PwC India; Bengaluru; Vor Ort; INR 900.000 - 1.400.000; Vollzeit

Zusammenfassung

PwC in Bengaluru seeks a skilled ServiceNow FSM Developer to design, configure, and customize ServiceNow FSM solutions, including work order management, scheduling, and mobile execution. You will integrate with SAP and manage CMDB data while supporting CI/CD and testing.

The role requires 5–8 years of hands-on ServiceNow experience, strong scripting skills, and collaboration with business and technical teams to deliver scalable solutions.

Qualifikationen

• 5–8 years of ServiceNow development experience.
• Strong experience with ServiceNow FSM module.
• Hands-on expertise in server-side and client-side scripting.
• Experience with SAP integrations, REST/SOAP APIs, and CMDB.
• Knowledge of ServiceNow best practices, release management, and DevOps processes.

Aufgaben

• Design and develop ServiceNow FSM solutions including Work Order Management, Scheduling & Dispatch, and Mobile Work Execution.
• Configure and customise FSM workflows, mobile applications, and integrations with SAP and other enterprise systems.
• Manage and maintain CMDB foundational data related to WSD/facility assets.
• Support code promotion, data migration, CI/CD pipelines, and platform health reviews.
• Perform unit testing, SIT, UAT support, and ATF-based automation testing.
• Collaborate with business and technical stakeholders to deliver scalable ServiceNow solutions.

Kenntnisse

ServiceNow FSM

Work Order Management

Intelligent Scheduling

SAP integrations

REST/SOAP APIs

CMDB management

Server-side scripting

Client-side scripting

Ausbildung

Bachelor of Engineering

MBA

Tools

SAP

ServiceNow platform

Jobbeschreibung

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

WhyPWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other.

About us

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary

We are looking for a skilled ServiceNow FSM Developer with hands‑on experience in designing, configuring, and customizing ServiceNow Field Service Management (FSM) solutions. The candidate should have expertise in Work Order Management, Intelligent Scheduling & Dispatch, Mobile Work Execution, CMDB management, SAP integrations, and ServiceNow platform development.

Responsibilities

• Design and develop ServiceNow FSM solutions including Work Order Management, Scheduling & Dispatch, and Mobile Work Execution.
• Configure and customise FSM workflows, mobile applications, and integrations with SAP and other enterprise systems.
• Manage and maintain CMDB foundational data related to WSD/facility assets.
• Support code promotion, data migration, CI/CD pipelines, and platform health reviews.
• Perform unit testing, SIT, UAT support, and ATF-based automation testing.
• Collaborate with business and technical stakeholders to deliver scalable ServiceNow solutions.

Mandatory skill sets

• 5‑8 years of ServiceNow development experience.
• Strong experience with ServiceNow FSM module.
• Hands‑on expertise in server‑side and client‑side scripting.
• Experience with SAP integrations, REST/SOAP APIs, and CMDB.
• Knowledge of ServiceNow best practices, release management, and DevOps processes.

Preferred skill sets

CSM, ITSM, FSM

Years of experience required

4 to 8 years

Education

(if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering, MBA (Master of Business Administration)

Certifications

(if blank, certifications not specified)

Required Skills

Node.js Development

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Digital Tooling, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility {+ 19 more}

Desired Languages

(If blank, desired languages not specified)