ServiceNow Developer Manager

PriceWaterhouseCoopers Pvt Ltd ( PWC ); Bengaluru; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

PricewaterhouseCoopers Pvt Ltd (PwC) in Bengaluru is seeking a Senior Associate SRE Engineer to drive automation, CI/CD, and cloud-enabled infrastructure initiatives. You will implement and maintain automation scripts, configure CI/CD pipelines, and ensure scalable, highly available deployments across environments.

Join a team that leverages Docker, Kubernetes, Ansible, Terraform, and cloud platforms (AWS/Azure) to optimise operational efficiency.

Qualifications

• Automation experience with CI/CD tools such as Jenkins, GitLab CI or Azure DevOps for build, test, and deployment pipelines.
• Strong experience in infrastructure automation using Ansible, Terraform, or similar tools.
• Experience in developing automated scripts for deployment and environment setup using Shell, Python, or Groovy; integrating these scripts into CI/CD pipelines.
• Hands-on experience with containerization and orchestration technologies like Docker and Kubernetes for scalable deployments.
• Proficient in monitoring and logging solutions (Prometheus, Grafana, ELK stack) to ensure application and infrastructure health.
• Experience in implementing automated rollback and recovery strategies for high-availability systems.
• Familiarity with cloud platforms (AWS, Azure) and IaC practices for multi-environment management.

Responsibilities

• Automate CI/CD pipelines with Jenkins, GitLab CI, or Azure DevOps.
• Automate infrastructure using Ansible, Terraform.
• Develop deployment and environment setup scripts using Shell, Python, or Groovy.
• Manage containers with Docker and Kubernetes for scalable deployments.
• Monitor and log system health with Prometheus, Grafana, ELK stack.
• Implement automated rollback and recovery strategies for high-availability systems.
• Work with AWS and Azure in multi-environment management.

Skills

CI/CD tools

Infrastructure automation

Shell scripting

Python scripting

Docker

Kubernetes

Monitoring

Cloud familiarity

Education

BE/B.Tech

MBA

MCA

Bachelor of Technology

Bachelor of Engineering

Tools

Jenkins

GitLab CI

Azure DevOps

Ansible

Terraform

Docker

Kubernetes

Prometheus

Grafana

ELK stack

AWS

Azure

Job description

IN_Senior Associate_SRE Engineer_GCC_Advisory_Bangalore Line of Service Advisory Industry/Sector Not Applicable Specialism Microsoft Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us .

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.

Responsibilities:

• Automation experience with CI/CD tools such as Jenkins, GitLab CI, or Azure DevOps for build, test, and deployment pipelines.
• Strong experience in infrastructure automation using Ansible,Terraform, or similar tools for provisioning and configuration management.
• First-hand experience in developing automated scripts for deployment and environment setup using Shell, Python, or Groovy; integrating these scripts into CI/CD pipelines.
• Hands-on experience with containerization and orchestration technologies like Docker and Kubernetes for scalable deployments.
• Proficient in monitoring and logging solutions (Prometheus, Grafana, ELK stack) to ensure application and infrastructure health.
• Experience in implementing automated rollback and recovery strategies for high-availability systems.
• Familiarity with cloud platforms (AWS, Azure) and Infrastructures-Code practices for multi-environment management.

Mandatory skill sets:

• Automation experience with CI/CD tools such as Jenkins, GitLab CI, or Azure DevOps for build, test, and deployment pipelines.
• Strong experience in infrastructure automation using Ansible,Terraform, or similar tools for provisioning and configuration management.
• First-hand experience in developing automated scripts for deployment and environment setup using Shell, Python, or Groovy; integrating these scripts into CI/CD pipelines.
• Hands-on experience with containerization and orchestration technologies like Docker and Kubernetes for scalable deployments.
• Proficient in monitoring and logging solutions (Prometheus, Grafana, ELK stack) to ensure application and infrastructure health.
• Experience in implementing automated rollback and recovery strategies for high-availability systems.
• Familiarity with cloud platforms (AWS, Azure) and Infrastructures-Code practices for multi-environment management.

Preferred skill sets:

• Automation experience with CI/CD tools such as Jenkins, GitLab CI, or Azure DevOps for build, test, and deployment pipelines.
• Strong experience in infrastructure automation using Ansible,Terraform, or similar tools for provisioning and configuration management.
• First-hand experience in developing automated scripts for deployment and environment setup using Shell, Python, or Groovy; integrating these scripts into CI/CD pipelines.
• Hands-on experience with containerization and orchestration technologies like Docker and Kubernetes for scalable deployments.
• Proficient in monitoring and logging solutions (Prometheus, Grafana, ELK stack) to ensure application and infrastructure health.
• Experience in implementing automated rollback and recovery strategies for high-availability systems.
• Familiarity with cloud platforms (AWS, Azure) and Infrastructures-Code practices for multi-environment management.

Years of experience required: 5-8 years

Education qualification: BE/B.Tech/MBA/MCA

Degrees/Field of Study required: Bachelor of Technology, Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified) Required Skills ServiceNow Platform

Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Digital Tooling, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility {+ 19 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements Not Specified

Available for Work Visa Sponsorship? No

Government Clearance Required? No

Job Posting End Date August 5, 2026

Experience Level Senior Level