Air Operations Executive

Talent Corner Hr Services

Mumbai

On-site

INR 300,000 - 360,000

Full time

14 days+

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Job summary

Talent Corner Hr Services is looking for an Executive – Air Operations & Documentation in Mumbai. This role encompasses managing air import/export shipments and ensuring all documentation meets regulatory standards.

The ideal candidate should possess 2–5 years of experience in logistics and excellent coordination capabilities. Key qualifications include a graduate degree in a relevant field and skills in air freight documentation. Preferred certification in Freight Forwarding is a plus.

Qualifications

2–5 years of experience in Air Freight Operations and Documentation.
Experience with freight forwarding or logistics companies is preferred.

Responsibilities

Handle end-to-end air export and import shipments.
Ensure compliance with customs regulations, airline procedures, and company SOPs.
Provide shipment updates to customers.
Prepare and verify shipping documentation.

Skills

Air Import & Export Operations

Air Freight Documentation

Customs Procedures

Airline Coordination

Freight Forwarding Knowledge

MS Excel & MS Office

ERP/TMS Software

Communication & Negotiation Skills

Time Management

Problem Solving

Attention to Detail

Education

Graduate in Logistics, Commerce, Business Administration, or a related field

Diploma/Certification in Freight Forwarding or Supply Chain (preferred)

Tools

ERP/TMS Software

MS Excel

MS Office

Job description

Executive Air Operations & Documentation (Logistics)

Department: Air Freight Operations
Designation: Executive / Senior Executive – Air Operations & Documentation
Reports To: Air Freight Manager
Location: Mumbai Andheri
Salary: 25Kpm to 30Kpm (3 to 3.60 Lpa)

Job Summary

The Air Operations & Documentation Executive is responsible for managing end-to-end air import and export shipments, ensuring accurate documentation, regulatory compliance, timely cargo movement, and excellent customer service. The role requires close coordination with airlines, customs brokers, overseas agents, transporters, customers, and internal teams to ensure seamless shipment execution.

Key Responsibilities

1. Air Operations

Handle end-to-end air export and import shipments.
Coordinate shipment bookings with airlines and freight partners.
Monitor flight schedules and shipment status.
Arrange cargo pickups and deliveries.
Coordinate with customs brokers (CHA), transporters, and warehouse teams.
Resolve shipment delays and operational issues promptly.
Airline Online Booking
Preparing Airwaybills / filing online gate pass.
Generate the TSP Token
Shipment Tracking and Update to shipper
Customer service & coordination
Preparing Final Handover set.
Checking EGM with Airlines
Co-ordinate with Agent for Pre-Alert.
Co-ordinating with carriers before prior cut off for handover shipment.

2. Documentation

Prepare and verify:
Air Waybill (MAWB/HAWB)
Commercial Invoice
Packing List
Shipping Bill
Bill of Entry
Certificate of Origin
Dangerous Goods (DG) documentation (where applicable)
Ensure complete and accurate documentation before cargo dispatch.
Maintain shipment files and digital records.
Ensure compliance with airline, customs, and customer documentation requirements.

3. Customer & Overseas Coordination

Provide shipment updates to customers.
Coordinate with overseas agents for import/export movements.
Respond to customer queries regarding shipment status and documentation.
Ensure customer service KPIs are achieved.

4. Compliance

Ensure compliance with customs regulations, airline procedures, and company SOPs.
Maintain audit‑ready shipment records.
Follow IATA and DG regulations where applicable.

5. Billing & MIS