Implementation Specialist (Senior IT Analyst)

Dow Chemical International Private Limited; Mumbai; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

Dow Chemical International Private Limited is seeking an Implementation (Senior IT Analyst) to support end-to-end deployments across software, infrastructure, and digital transformation projects. You will ensure timely delivery, budget adherence, and smooth adoption within the organization, serving as the primary technical advisor for enterprise clients.

Responsibilities include leading deployments, configuring solutions, data migration oversight, QA & testing, and creating reusable playbooks to

Qualifications

• Bachelor's degree in IT or 5+ years of relevant experience.
• Excellent communication skills to explain complex concepts and build consensus.
• HP ALM experience is a plus.

Responsibilities

• Project Delivery: Drive or support end-to-end enterprise infrastructure or software deployments from kickoff to launch.
• Configure Technical Solutions: Set up advanced platform capabilities including integrations, security requirements, data mapping, and configurations tailored to client needs.
• Data Migration: Oversee secure extraction, transformation, and loading of client data.
• Manage Enterprise Clients: Act as the primary technical advisor for high-value corporate stakeholders.
• Quality Assurance & Troubleshooting: Lead product tests and UAT, identify root causes, and resolve production blockers.
• Stakeholder Management: Communicate project status, timelines, and roadblocks to executives and client stakeholders.
• Standardize Operational Playbooks: Build reusable implementation templates to accelerate time-to-value.

Skills

Analytical & Problem-Solving

Excellent communication

Education

Bachelor's degree in IT

Tools

HP ALM

Job description

Job Summary

As an Implementation (Senior IT Analyst), you will support end-to-end implementations and deployments across software, infrastructure, digital transformation, mergers, acquisitions, and divestiture projects. You will help ensure initiatives are delivered on time, within budget, and adopted smoothly by the organization. Working as part of an implementation team, you will manage the deployment of complex software or technical solutions for enterprise clients.

Responsibilities

• Project Delivery: Drive or support end-to-end enterprise infrastructure or software deployments from kickoff to launch.
• Configure Technical Solutions: Sets up advanced platform capabilities, including integrations, security requirements, data mapping, and configurations tailored to client needs.
• Data Migration: Oversee the secure extraction, transformation, and loading of client data.
• Manage Enterprise Clients: Act as the primary technical advisor for high-value corporate stakeholders.
• Quality Assurance & Troubleshooting: Leads product test and user acceptance testing (UAT), identifies root causes for integration defects, and resolves production blockers.
• Stakeholder Management: Communicates project status, timelines, and potential roadblocks to both internal executives and client stakeholders.
• Standardize Operational Playbooks: Build reusable implementation templates to accelerate customer time-to-value.
• Role requires applying technical expertise, established best practices, and sound judgment to analyze and resolve problems. Your performance directly influences the quality of your work and your team's outcomes, and requires adherence to established guidelines and policies.
• This role requires an understanding of the key business drivers within your discipline and function, along with the ability to expand both conceptual and practical knowledge in your area of expertise. You are expected to provide informal guidance to new team members and clearly explain complex information to others.

Qualifications

• Bachelors degree in IT discipline preferred or a minimum of 5 years of relevant experience.
• Excellent communication skills to explain complex concepts and build consensus.
• Good to have HP ALM experience.

Skills

• Analytical & Problem-Solving: Ability to analyze error trends, perform root-cause analysis, and recommend effective long-term fixes.