HVAC SERVICE ENGINEER

Ctas Aircon; Bengaluru; On-site; INR 300,000 - 520,000; Full time

Job summary

Ctas Aircon is seeking skilled technicians for service maintenance and installation support of HVAC systems across customer sites in Bengaluru. You will inspect, diagnose, and service a range of equipment including split ACs, VRF/VRV, AHUs, and chillers, while ensuring timely completion of maintenance schedules.

Strong communication with customers, accurate site reporting, and adherence to safety policies are essential as you support commissioning activities and handovers to project teams.

Qualifications

• Basic understanding of HVAC and Refrigeration systems.
• Ability to read technical drawings and equipment manuals.
• Strong troubleshooting and analytical skills.
• Proficiency in MS Office for reporting purposes.
• Willingness to travel to customer sites.

Responsibilities

• Perform preventive and breakdown maintenance of HVAC systems at client sites.
• Inspect, diagnose, and troubleshoot mechanical and electrical faults in HVAC equipment.
• Carry out servicing of Split ACs, Ductable Units, VRF/VRV Systems, AHUs, FCUs, Chillers, and other systems.

Skills

HVAC basics

Troubleshooting

Reading drawings

MS Office reporting

Customer handling

Site travel

Education

Diploma/BE/BTech in Mechanical/Elect Electrical or Refrigeration & AC

Job description

Job Description

Service Maintenance

Perform preventive and breakdown maintenance of HVAC systems. Inspect, diagnose, and troubleshoot mechanical and electrical faults in HVAC equipment. Carry out servicing of Split ACs, Ductable Units, VRF/VRV Systems, AHUs, FCUs, Chillers, Package Units, and Ventilation Systems. Ensure timely completion of assigned service jobs and maintenance schedules. Monitor system performance and recommend corrective actions.

Installation Commissioning Support

Assist in installation, testing, and commissioning of HVAC equipment. Verify system operation and performance parameters. Support project teams during handover and commissioning activities.

Customer Service

Attend customer complaints and service requests promptly. Maintain professional communication with customers during service visits. Provide technical explanations and recommendations to customers when required. Ensure high levels of customer satisfaction through quality service delivery.

Documentation Reporting

Prepare service reports and maintenance records after every site visit. Record equipment operating parameters and observations. Update service logs, job cards, and customer records. Submit daily activity reports to supervisors.

Safety Compliance

Follow company safety policies and site safety requirements. Use proper PPE and ensure safe handling of tools and equipment. Comply with customer site regulations and statutory requirements.

Key Performance Indicators (KPIs)

Service response time. Closure of assigned service calls. First-time fault resolution rate. Customer satisfaction. AMC maintenance compliance. Quality and accuracy of service reports. Safety compliance.

Requirements

Educational Qualification

Diploma / BE / B.Tech in Mechanical Engineering, Electrical Engineering, Refrigeration Air Conditioning, or related discipline. Freshers are encouraged to apply.

Skills Required

Basic understanding of HVAC and Refrigeration systems. Knowledge of electrical and mechanical components. Ability to read technical drawings and equipment manuals. Good troubleshooting and analytical skills. Strong communication and customer-handling abilities. Proficiency in MS Office for reporting purposes. Willingness to travel to customer sites.

Additional Responsibilities for Candidates with 1+ Years Experience

Independently handle preventive and breakdown maintenance activities. Diagnose and rectify complex HVAC system faults. Manage AMC sites and ensure contract compliance. Coordinate with customers for maintenance planning and shutdown schedules. Recommend spare parts and prepare service-related technical reports. Support junior technicians and fresh engineers in troubleshooting activities. Participate in AMC renewals and identify service business opportunities.

Experience Levels

Fresher (0 1 Year) Assist senior engineers and technicians in service activities. Learn HVAC equipment operation, maintenance procedures, and troubleshooting techniques. Focus on technical skill development and customer service practices. Experienced (1+ Year) Independently execute service assignments. Handle customer interactions and technical problem resolution. Manage AMC and breakdown service calls with minimal supervision.