Human Resource Manager - Administration

Desired Red Coral Resort Llp; Lucknow; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Food and accommodation / duty meals

Paid leaves and statutory benefits

Long-term growth opportunity

Job summary

Desired Red Coral Resort Llp seeks an experienced HR & Administration Head to build and lead the complete HR, administration, and people-operations function for a new resort in Lucknow. You will recruit the entire resort team, implement policies, payroll, and compliance, and foster a guest-service-oriented workplace culture from launch.

You will work directly with management to shape the resort’s people strategy, systems, and culture, guiding HR across onboarding, engagement, training, and

Qualifications

• 7–12 years HR experience in hospitality, with 3–5 years in hotels/resorts.
• Strong recruitment, payroll coordination, employee relations, and compliance.
• Experience in resort openings or setting up HR systems from scratch.

Responsibilities

• Set up HR function with policies, SOPs, handbook, org structure and docs.
• Lead end-to-end recruitment for all departments including frontline roles.
• Manage payroll, attendance, leaves, and compliance with labour laws.
• Oversee admin, facilities, vendor management, and staff welfare.
• Drive employee relations, engagement and training initiatives.

Skills

End-to-end recruitment

Payroll processing

HR policy drafting

Statutory compliance

Employee relations

Leadership

Training & development

Education

MBA/PG Diploma in HR

Hospitality Management

Business Administration

Tools

HRMS

MS Excel

Google Sheets

Job description

Employment Type: Full-time, On-site
Experience: 712 years in HR, with hospitality/resort/hotel experience preferred

About the Opportunity

We are looking for an experienced HR & Administration Head to set up and lead the complete HR, administration, and people-operations function.

This is a ground-floor leadership opportunity for a hands-on HR professional who can recruit the entire resort team, build strong people processes, manage payroll and compliance, and create a positive, guest-service-oriented workplace culture.

You will work directly with the management team and play a key role in shaping the resort from its launch stage.

Key Responsibilities

HR Setup & People Strategy

• Set up the complete HR function for the resort, including HR policies, SOPs, employee handbook, organisation structure, and HR documentation.
• Create job descriptions, reporting structures, manpower plans, and hiring budgets for all departments.
• Develop onboarding, induction, probation, confirmation, transfer, promotion, and exit processes.
• Support management in building a strong, service-focused work culture.

Recruitment & Team Building

• Lead end-to-end recruitment for the resort, including front office, F&B service, kitchen, housekeeping, security, engineering, spa/wellness, sales, accounts, and administration.
• Manage sourcing, screening, interviews, offer letters, background verification, joining formalities, and induction.
• Recruit both permanent and seasonal staff based on resort occupancy and business needs.
• Build hiring channels through job portals, hospitality institutes, local networks, referrals, and placement agencies.
• Maintain recruitment trackers, manpower reports, and hiring-cost reports.

Payroll, Attendance & Compliance

• Manage attendance, leave records, shift rosters, overtime, and payroll inputs.
• Coordinate monthly payroll processing, salary queries, reimbursements, and full-and-final settlements.
• Ensure compliance with applicable labour laws and statutory requirements, including PF, ESIC, gratuity, minimum wages, bonus, professional tax, and related documentation.
• Maintain confidential employee records, appointment letters, contracts, and HR registers.
• Work with accounts, external consultants, and statutory authorities as required.

Employee Relations & Engagement

• Act as the main point of contact for employee queries, grievances, disciplinary matters, and conflict resolution.
• Conduct regular employee interactions, exit interviews, and feedback sessions.
• Design employee engagement, recognition, welfare, and retention initiatives suitable for a resort environment.
• Address attrition and improve employee satisfaction across departments.

Training & Development

• Identify training needs across departments.
• Organise induction, guest-service, grooming, hygiene, safety, workplace conduct, and departmental SOP training.
• Coordinate with department heads to improve service standards, productivity, and team performance.

Administration, Facilities & Vendor Management

• Oversee day-to-day office administration, housekeeping supervision, upkeep, and facility coordination.
• Manage vendors, supplies, purchase coordination, petty cash, records, and office requirements.
• Coordinate staff accommodation, duty meals, transport, uniforms, and other employee welfare arrangements.
• Manage travel arrangements and interdepartmental coordination.
• Maintain HR and admin MIS, reports, and documentation in Excel or Google Sheets.

Candidate Profile

Experience

• 7–12 years of HR experience, with at least 3–5 years in hotels, resorts, hospitality, or service-driven organisations.
• Strong experience in recruitment, payroll coordination, employee relations, HR policies, and statutory compliance.
• Experience in resort openings, hotel pre-opening teams, or setting up HR systems from scratch will be a strong advantage.
• Experience managing staff accommodation, duty meals, transport, and large operational teams is preferred.

Education

• MBA/PG Diploma in HR, Hospitality Management, Hotel Management, or Business Administration preferred.
• Graduates with strong relevant hospitality HR experience may also apply.

Skills

• End-to-end recruitment and bulk/seasonal hiring.
• Payroll inputs, attendance, leave, and shift management.
• Knowledge of Indian labour laws and statutory compliance.
• HR policy drafting, SOPs, and documentation.
• HRMS, MS Excel, and Google Sheets.
• Strong verbal and written communication in Hindi and English.
• Knowledge of Marathi or the local language is desirable.
• Strong multitasking, problem-solving, confidentiality, and leadership skills.
• Willingness to work on-site at the resort.

What We Offer

• Opportunity to build the HR and people function for a new resort from inception.
• Direct exposure to promoters and senior management.
• Competitive salary, based on experience and scope of responsibility.
• Food and accommodation / duty meals, as applicable for on-site resort roles
• Paid leaves and statutory benefits
• Long-term growth opportunity within an expanding resort and hospitality business

Key Skills

Human Resources, Internal Policies, Talent Acquisition, Recruitment, Payroll Processing, Statutory Compliance, Employee Relations, HR Policies, Training & Development, Employee Engagement, HR Administration, Facility Management, Vendor Management, Hospitality Management, Resort Operations, MS Excel, Google Sheets.