Human Resource Manager

Careoff Caregivers; Hyderabad; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Careoff Caregivers is seeking an HR Manager to oversee HR operations, payroll, compliance, and employee relations across the organization, including companion workforce.

The role excludes recruitment and focuses on lifecycle management, HRIS, policy development, and performance management to support growth in Hyderabad.

Qualifications

• 58 years of experience in HR, preferably in startups, service organizations, healthcare, hospitality, or workforce-intensive businesses.
• Strong experience in HR Operations, Payroll, Employee Relations, and Labour Compliance.
• Experience managing employee lifecycle processes across multiple locations.
• Exposure to managing large or distributed frontline workforces will be an advantage.
• Strong communication, problem-solving, and stakeholder management skills.
• Ability to independently build HR processes in a fast-growing organization.
• Hands-on, proactive, and comfortable working in a dynamic startup environment.

Responsibilities

• Manage employee onboarding, documentation, employee records, and exit formalities.
• Maintain employee databases, HRIS, attendance, leave, and personnel records.
• Develop and streamline HR processes to support organizational growth.
• Ensure smooth employee lifecycle management across locations.
• Manage monthly payroll processing in coordination with Finance.
• Ensure accurate salary calculations, deductions, incentives, and reimbursements.
• Manage employee compensation records, payroll queries, and salary-related documentation.
• Coordinate statutory deductions and payroll compliance requirements.
• Develop, implement, and maintain HR policies, SOPs, and employee handbooks.
• Ensure compliance with applicable labour laws and statutory requirements.
• Manage employment contracts, disciplinary procedures, and HR documentation.
• Establish consistent HR practices across locations.
• Act as the primary point of contact for employee grievances and workplace concerns.
• Handle employee disciplinary matters and conflict resolution.
• Drive employee engagement, recognition, and retention initiatives.
• Build a positive, transparent, and inclusive workplace culture.
• Establish and manage performance appraisal cycles.
• Support managers in goal setting, performance reviews, and improvement plans.
• Develop employee performance tracking and feedback mechanisms.
• Ensure accountability and alignment with organizational objectives.
• Manage HR documentation and employee lifecycle processes for companions.
• Establish processes for companion attendance, leave, conduct, and grievance management.
• Coordinate companion incentive administration and payroll-related matters.
• Develop engagement and retention initiatives for the companion workforce.
• Support employee welfare and workplace issue resolution.
• Prepare HR dashboards and monthly reports covering headcount, attrition, attendance, payroll, and employee engagement.
• Identify opportunities to automate and improve HR processes.
• Partner with leadership to support organizational development and workforce planning.

Skills

HR Operations

Payroll

Employee Relations

Labour Compliance

Performance Management

HR Policy

Tools

HRIS

Payroll Software

Job description

Role Overview

The HR Manager will be responsible for HR Operations, Payroll, Employee Relations, HR Policies, Performance Management, Compliance, and Employee Engagement.

This role will focus on managing the employee lifecycle and HR infrastructure across the organization, including our corporate employees and companion workforce.

Recruitment and talent acquisition will not be part of this role.

Key Responsibilities

1. HR Operations & Employee Lifecycle

• Manage employee onboarding, documentation, employee records, and exit formalities.
• Maintain employee databases, HRIS, attendance, leave, and personnel records.
• Develop and streamline HR processes to support organizational growth.
• Ensure smooth employee lifecycle management across locations.

2. Payroll & Compensation

• Manage monthly payroll processing in coordination with Finance.
• Ensure accurate salary calculations, deductions, incentives, and reimbursements.
• Manage employee compensation records, payroll queries, and salary-related documentation.
• Coordinate statutory deductions and payroll compliance requirements.

3. HR Policies & Compliance

• Develop, implement, and maintain HR policies, SOPs, and employee handbooks.
• Ensure compliance with applicable labour laws and statutory requirements.
• Manage employment contracts, disciplinary procedures, and HR documentation.
• Establish consistent HR practices across locations.

4. Employee Relations & Engagement

• Act as the primary point of contact for employee grievances and workplace concerns.
• Handle employee disciplinary matters and conflict resolution.
• Drive employee engagement, recognition, and retention initiatives.
• Build a positive, transparent, and inclusive workplace culture.

5. Performance Management

• Establish and manage performance appraisal cycles.
• Support managers in goal setting, performance reviews, and improvement plans.
• Develop employee performance tracking and feedback mechanisms.
• Ensure accountability and alignment with organizational objectives.

6. Companion Workforce HR Management

• Manage HR documentation and employee lifecycle processes for companions.
• Establish processes for companion attendance, leave, conduct, and grievance management.
• Coordinate companion incentive administration and payroll-related matters.
• Develop engagement and retention initiatives for the companion workforce.
• Support employee welfare and workplace issue resolution.

7. HR Reporting & Process Improvement

• Prepare HR dashboards and monthly reports covering headcount, attrition, attendance, payroll, and employee engagement.
• Identify opportunities to automate and improve HR processes.
• Partner with leadership to support organizational development and workforce planning.

Desired Candidate Profile

• 58 years of experience in HR, preferably in startups, service organizations, healthcare, hospitality, or workforce-intensive businesses.
• Strong experience in HR Operations, Payroll, Employee Relations, and Labour Compliance.
• Experience managing employee lifecycle processes across multiple locations.
• Exposure to managing large or distributed frontline workforces will be an advantage.
• Strong communication, problem-solving, and stakeholder management skills.
• Ability to independently build HR processes in a fast-growing organization.
• Hands-on, proactive, and comfortable working in a dynamic startup environment.