Senior Manager- Human Resources (HRBP + Operations)

Miko; Mumbai; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

Miko is looking for a Senior Manager – HR in Mumbai to lead HR operations and business partnering. The ideal candidate will have 8-15 years of experience and strong knowledge of HR processes and Indian labor laws. Key responsibilities include overseeing onboarding, performance management, and compliance with regulations. Miko offers a fast-paced, ownership-driven environment with high visibility in a growing organization. Join us to shape the people function and enhance employee experience.

Qualifications

• 8–12 years of HR experience with exposure to HRBP and HR Operations.
• Proven experience in managing personnel and employee lifecycle.
• Strong understanding of Indian labor laws and compliance.

Responsibilities

• Drive people agenda across the organization focusing on Business Partnering.
• Oversee onboarding, confirmations, and employee movements.
• Ensure compliance with statutory regulations and manage audits.

Skills

Stakeholder management

Problem-solving

Employee engagement

HR Operations

Compliance understanding

Education

MBA / PGDM in HR or related field

Tools

HRMS tools like Keka

Job description

Senior Manager- Human Resources (HRBP + Operations)

8-15 years

Full-Time

Experience: 8–15 years

About the Role

We are looking for a Senior Manager – HR to drive the people agenda across the organization, focusing on Business Partnering, HR Operations, Employee Experience, and Compliance. This role will work closely with leadership to enable a high-performance Culture, Strengthen HR Processes, and ensure a Seamless Employee Lifecycle.

Key Responsibilities

1. HR Business Partnering

• Partner with business leaders to drive people strategy aligned with business goals
• Act as a trusted advisor on performance, team structure, and employee engagement
• Drive workforce planning, succession planning, and org design (excluding hiring execution)
• Support managers in performance management and employee development

2. Performance Management & Talent Development

• Identify high-potential employees and build development plans
• Partner with L&D to roll out training programs
• Handle performance improvement plans (PIPs) and capability building

3. HR Operations & Employee Lifecycle

• Oversee onboarding, confirmations, employee movements, and exits
• Ensure smooth execution of HR processes with strong SLAs
• Maintain employee records and documentation standards
• Work closely with HR Ops team to ensure operational excellence

4. Payroll, Compliance & Governance

• Oversee payroll inputs, validations, and coordination
• Ensure compliance with statutory regulations (PF, ESIC, PT, Gratuity, etc.)
• Manage audits and ensure adherence to labor laws and internal policies
• Drive policy formulation and governance frameworks

  5. Employee Experience & Engagement

  • Drive employee engagement initiatives and culture-building programs
  • Monitor employee satisfaction and implement improvement initiatives
  • Address employee grievances and ensure timely resolution
  • Build a strong feedback-driven culture

  6. HR Analytics & Reporting

  • Track and analyze key HR metrics (attrition, engagement, performance, etc.)
  • Provide insights and recommendations to leadership

  7. Stakeholder & Team Management

  • Collaborate with Finance, Legal, and Admin teams
  • Manage and mentor HR Ops / HRBP team members
  • Drive alignment across HR functions

  Key Requirements

  • 8–12 years of HR experience with strong exposure to HRBP + HR Operations
  • Proven experience in managing performance, engagement, and employee lifecycle
  • Strong understanding of Indian labor laws and compliance
  • Experience working in a startup / product / tech environment preferred
  • Strong stakeholder management and problem-solving skills
  • High ownership, execution focus, and ability to work in a fast-paced environment

  Preferred Qualifications

  • MBA / PGDM in HR or related field
  • Experience in scaling HR processes in a growing organization
  • Exposure to HRMS tools like Keka or similar platforms

  What Success Looks Like (First 6–12 Months)

  • Strong alignment between business and HR strategy
  • Smooth, efficient HR operations with high employee satisfaction
  • Effective performance management framework in place
  • High engagement scores and reduced attrition

  Why Join Us

  • Opportunity to shape the people function in a high-growth organization
  • High visibility and direct interaction with leadership
  • Ownership-driven, fast-paced environment