Human Resource Generalist

Quloi; Pune District; On-site; INR 500,000 - 700,000; Full time

Job summary

Quloi is seeking an HR generalist to serve as a trusted point of contact for employees, handling relations, policy guidance, and compliance. You will support recruitment, onboarding, and performance processes while maintaining data integrity and enabling effective communication across the organization.

The role covers HR policies, employee engagement, leave management, and payroll coordination, aiming to foster a positive, compliant workplace in Pune, India.

Responsibilities

• Serve as a trusted point of contact for employees, addressing their concerns and providing guidance on HR policies and procedures.
• Manage employee relations matters, including conflict resolution, disciplinary actions, and performance improvement plans.
• Assist in conducting employee satisfaction surveys and analyzing results.
• Collaborating with the HR manager to develop and deliver training programs on leaves, attendance, payroll, and offboarding policies and procedures.
• Facilitating effective communication channels between employees and management.
• Collaborate with hiring managers to identify staffing needs and support full-cycle recruitment efforts, including sourcing, screening, interviewing, and selecting candidates.
• Coordinate new hire onboarding processes, including orientation, paperwork, benefits enrollment and onboarding surveys.
• Manage candidate surveys and ensure cNPS is well maintained
• Support the performance management process by assisting managers with goal-setting, providing guidance on performance evaluations, and facilitating employee development plans.
• Advise on performance improvement strategies and ensure documentation is accurate and up-to-date.
• Implement and maintain HR policies, procedures, and practices that align with legal requirements and company culture.
• Stay up-to-date with employment laws and regulations, proactively addressing compliance concerns and providing guidance to management and employees.
• Collaborate with HR leadership for building policies and processes which are not available for the routine work.
• Maintain accurate employee records, ensuring data integrity and confidentiality.
• Generate HR reports and analytics to support strategic decision-making and monitor HR metrics.
• Assist in the planning and implementation of employee engagement initiatives, such as team-building activities, recognition programs, and company-wide events.
• Foster a positive work environment that promotes employee satisfaction and productivity.
• Administering and managing the leave policy and procedures.
• Tracking and maintaining accurate records of employee attendance, leaves, and time-off requests.
• Addressing employee queries regarding leave entitlements, policies, and procedures.
• Coordinating with managers to ensure proper scheduling and coverage of work during employee absences.
• Monitoring attendance trends and identifying potential issues or areas for improvement.
• Managing the offboarding process for departing employees, including exit interviews, paperwork, and documentation.
• Coordinating with various departments to ensure the smooth transition of responsibilities and return of company assets.
• Conducting exit interviews to gather feedback and identify areas for improvement.
• Preparing termination documents, final settlements, and handling employee benefits and entitlements.
• Updating HR systems and records to reflect employee status changes accurately.
• Collaborating with finance and accounting departments to process accurate and timely payroll for employees.
• Ensuring compliance with relevant laws and regulations while calculating salaries, deductions, and bonuses.
• Maintaining and updating employee payroll records, including tax information, benefits, and other relevant data.
• Resolving payroll discrepancies and addressing employee inquiries related to compensation.
• Preparing payroll reports for management and ensuring confidentiality of sensitive payroll information.

Job description

Role & responsibilities

1. Employee Relations/ Support and Communication:

• Serve as a trusted point of contact for employees, addressing their concerns and providing guidance on HR policies and procedures.
• Manage employee relations matters, including conflict resolution, disciplinary actions, and performance improvement plans.
• Assist in conducting employee satisfaction surveys and analyzing results.
• Collaborating with the HR manager to develop and deliver training programs on leaves, attendance, payroll, and offboarding policies and procedures.
• Facilitating effective communication channels between employees and management.

2. Recruitment and Onboarding:

• Collaborate with hiring managers to identify staffing needs and support full-cycle recruitment efforts, including sourcing, screening, interviewing, and selecting candidates.
• Coordinate new hire onboarding processes, including orientation, paperwork, benefits enrollment and onboarding surveys.
• Manage candidate surveys and ensure cNPS is well maintained

3. Performance Management:

• Support the performance management process by assisting managers with goal-setting, providing guidance on performance evaluations, and facilitating employee development plans.
• Advise on performance improvement strategies and ensure documentation is accurate and up-to-date.

4. HR Policies and Compliance:

• Implement and maintain HR policies, procedures, and practices that align with legal requirements and company culture.
• Stay up-to-date with employment laws and regulations, proactively addressing compliance concerns and providing guidance to management and employees.
• Collaborate with HR leadership for building policies and processes which are not available for the routine work.

5. HR Data Management:

• Maintain accurate employee records, ensuring data integrity and confidentiality.
• Generate HR reports and analytics to support strategic decision-making and monitor HR metrics.

6. Employee Engagement:

• Assist in the planning and implementation of employee engagement initiatives, such as team-building activities, recognition programs, and company-wide events.
• Foster a positive work environment that promotes employee satisfaction and productivity.

7. Leave and Attendance Management:

• Administering and managing the leave policy and procedures.
• Tracking and maintaining accurate records of employee attendance, leaves, and time-off requests.
• Addressing employee queries regarding leave entitlements, policies, and procedures.
• Coordinating with managers to ensure proper scheduling and coverage of work during employee absences.
• Monitoring attendance trends and identifying potential issues or areas for improvement.

8. Offboarding and Settlement:

• Managing the offboarding process for departing employees, including exit interviews, paperwork, and documentation.
• Coordinating with various departments to ensure the smooth transition of responsibilities and return of company assets.
• Conducting exit interviews to gather feedback and identify areas for improvement.
• Preparing termination documents, final settlements, and handling employee benefits and entitlements.
• Updating HR systems and records to reflect employee status changes accurately.

9. Payroll and Statutory Operations:

• Collaborating with finance and accounting departments to process accurate and timely payroll for employees.
• Ensuring compliance with relevant laws and regulations while calculating salaries, deductions, and bonuses.
• Maintaining and updating employee payroll records, including tax information, benefits, and other relevant data.
• Resolving payroll discrepancies and addressing employee inquiries related to compensation.
• Preparing payroll reports for management and ensuring confidentiality of sensitive payroll information.