Human Resource Business Partner

Caribbean Foodbay; Kolkata District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Caribbean Foodbay in India is seeking an HR Business Partner to lead end-to-end HR management, including recruitment, HR operations, payroll coordination, and compliance. You will support food service outlets and corporate functions with strategic HR initiatives and day-to-day activities.

The ideal candidate has strong experience in QSR/hospitality, hands-on Keka HRMS expertise, and a track record in payroll management, employee engagement and workforce planning.

Qualifications

• Bachelor's degree in HR or related field.
• MBA in HR preferred.
• 47 years of relevant HR experience.
• Prior experience in QSR, restaurants, food retail, hospitality or FMCG strongly preferred.
• Hands-on experience with Keka HRMS.
• Strong understanding of payroll, salary structures and statutory compliance.
• Excellent recruitment and employee management capabilities.
• Good knowledge of Excel, HR MIS and reporting.
• Strong communication, problem-solving and decision-making skills.

Responsibilities

• Recruit end-to-end across all Foodbay outlets and corporate functions.
• Manage HR operations, payroll coordination and attendance policies.
• Ensure statutory compliance across outlets and labour laws.
• Drive employee engagement and retention initiatives.
• Plan manpower for new outlet openings and expansion.
• Develop HR policies, SOPs and employee handbooks.

Skills

Keka HRMS

Payroll management

Recruitment

HR MIS

Excel

Employee management

Communication

Education

Bachelor's degree in HR / BBA

MBA in HR

Tools

Keka HRMS

Job description

Role Overview

The HRBP will be responsible for end-to-end HR management, including recruitment, HR operations, payroll coordination, salary benchmarking, statutory compliance, employee engagement and workforce planning.

The ideal candidate must have prior experience in the food, QSR, restaurant or hospitality industry and be comfortable managing both strategic HR responsibilities and day-to-day operational activities.

Key Responsibilities

1. Recruitment & Talent Acquisition

• Manage end-to-end recruitment across all Foodbay outlets and corporate functions.
• Recruit Store Managers, Assistant Store Managers, Cashiers, Cooks, Kitchen Staff, Area Executives and corporate employees.
• Build and maintain a strong recruitment pipeline for existing and upcoming outlets.
• Understand industry salary benchmarks and manpower availability in the QSR and food industry.
• Manage job postings, candidate screening, interviews, offer letters and onboarding.
• Ensure timely hiring as per outlet opening and manpower requirements.

2. HR Operations & Keka HRMS

• Independently manage Keka HRMS and its day-to-day operations.
• Create and maintain employee profiles, departments, designations and reporting structures.
• Manage attendance, shift scheduling, weekly offs and leave policies.
• Monitor attendance discrepancies and coordinate with outlet managers for corrections.
• Maintain employee databases, documentation and HR records.
• Handle onboarding, confirmation, transfers, employee exits and full & final documentation.
• Coordinate with Keka support for technical issues and system configuration.

3. Payroll & Salary Management

• Coordinate and verify monthly payroll processing.
• Understand CTC, gross salary, basic salary, allowances, deductions and net take-home salary calculations.
• Have practical knowledge of PF, ESI, Professional Tax, TDS, bonus, gratuity and other applicable statutory deductions.
• Prepare and verify monthly payroll inputs, attendance data, incentives, overtime and deductions.
• Handle salary revisions, employee increments and full & final settlements.
• Establish salary benchmarks for different positions across the QSR industry.

4. Statutory Compliance & Labour Laws

• Ensure compliance with applicable labour laws and employment regulations.
• Maintain knowledge of PF, ESI, Professional Tax, minimum wages, Shops & Establishments requirements, gratuity and bonus provisions.
• Maintain statutory records, registers, employee documents and compliance-related reports.
• Coordinate with consultants and relevant authorities wherever required.
• Ensure HR and labour compliance across all operational outlets.

5. Employee Relations & Engagement

• Handle employee grievances, disciplinary matters and workplace issues.
• Develop employee retention strategies to reduce attrition, particularly among outlet-level employees.
• Coordinate with Area Managers and Store Managers to resolve manpower-related challenges.
• Develop employee engagement initiatives and recognition programmes.
• Manage exit interviews and analyse reasons for employee attrition.

6. HR Strategy, MIS & Workforce Planning

• Prepare monthly HR dashboards and MIS reports.
• Track employee strength, attrition, absenteeism, recruitment costs and manpower productivity.
• Plan manpower requirements for new outlet openings.
• Develop HR policies, SOPs and employee handbooks.
• Work closely with management and operations teams to align HR practices with business objectives.
• Build scalable HR processes to support Foodbay's expansion.

Required Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration or a related field.
• MBA in HR will be preferred.
• 47 years of relevant HR experience.
• Prior experience in QSR, restaurants, food retail, hospitality or FMCG is strongly preferred.
• Hands-on experience with Keka HRMS is mandatory.
• Strong understanding of payroll, salary structures and statutory compliance.
• Excellent recruitment and employee management capabilities.
• Good knowledge of Microsoft Excel, HR MIS and reporting.
• Strong communication, problem-solving and decision-making skills.