Human Resource Manager

Glee Grub India; Bareilly; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Glee Grub India Pvt Ltd is seeking an HR Manager for its Bareilly operations to lead core HR functions across Bun Makkhan Chai outlets and central offices.

You will manage end-to-end recruitment, onboarding, payroll processing, attendance, and employee relations, while ensuring compliance with local labor laws and company policies. The role emphasizes staff engagement, performance support, and scalable HR processes aligned with growth.

Qualifications

• Masters or PG Diploma in HR, Business Admin or related fields.
• 4–7 years of core HR experience in F&B, QSR, retail or hospitality.
• Experience in end-to-end recruitment, payroll, onboarding, and compliance.
• Strong knowledge of local labor laws and store discipline.

Responsibilities

• Manage end-to-end recruitment for store crew, shift supervisors, kitchen staff, store managers, and corporate roles.
• Coordinate with hiring portals, local agencies, and field networks to maintain a active candidate pipeline.
• Oversee employee onboarding, orientation, documentation, and uniform issuing for new joiners.
• Manage daily attendance tracking, shift roster alignment, leave management, and monthly payroll processing.
• Handle frontline staff grievances, resolve conflict, and conduct exit interviews to control attrition.
• Enforce company HR policies, code of conduct, store discipline, and local labor law compliance.
• Organize training sessions on customer service, hygiene, POS usage, and store SOPs in partnership with operational managers.
• Maintain accurate employee files, digital HR records, and employment contracts for all Bareilly staff.

Skills

Recruitment

Payroll processing

Employee relations

Onboarding

Education

Master's Degree in HR or related

Post Graduate Diploma in HR

Tools

AI tools (ChatGPT, Gemini, Claude, Meta AI)

Job description

Role

HR Manager

Location

Bareilly

Job Purpose

Managerial (Reports To: Operations Head / Director)

Human Resources & Talent Management

Bareilly

The HR Manager leads core human resource functions for Glee Grub India Pvt Ltd, focusing on Bun Makkhan Chai (BMC) outlets and central operations. This role oversees end-to-end recruitment, store-level manpower planning, payroll processing, employee relations, and compliance. The HR Manager ensures smooth onboarding, reduces staff turnover in QSR/caf teams, and builds a supportive, productive work environment aligned with company growth.

KRA / Accountabilities

• Manage end-to-end recruitment for store crew, shift supervisors, kitchen staff, store managers, and corporate roles.
• Coordinate with hiring portals, local agencies, and field networks to maintain a active candidate pipeline.
• Oversee employee onboarding, orientation, documentation, and uniform issuing for new joiners.
• Manage daily attendance tracking, shift roster alignment, leave management, and monthly payroll processing.
• Handle frontline staff grievances, resolve conflict, and conduct exit interviews to control attrition.
• Enforce company HR policies, code of conduct, store discipline, and local labor law compliance.
• Organize training sessions on customer service, hygiene, POS usage, and store SOPs in partnership with operational managers.
• Maintain accurate employee files, digital HR records, and employment contracts for all Bareilly staff.
• Core
• Retail & F&B Hiring: Strong experience in volume sourcing Competencies / Known Exp for frontline caf, kitchen, and QSR staff.
• Payroll & HRMS: Practical understanding of payroll execution, attendance reconciliation, and HR software handling.
• Employee Engagement: Ability to communicate clearly with floor staff and resolve workplace concerns smoothly.
• Labor Compliance: Basic knowledge of local labor laws, statutory rules, and store discipline management.

Must have / Tech / Pref. Qualifications

Education & Experience:

Education: Masters Degree or Post Graduate Diploma in
Human Resources, Business Administration, or related fields.

Experience: 4 to 7 years of core HR experience, preferably
within the F&B, QSR, retail, or hospitality sector.

Preferred Qualifications:

Prior experience managing HR operations , preferably in F & B industry

Hands-on comfort with tools like MS Excel, HRMS, Artificial Intelligence (AI) i.e. ChatGpt, Gemini, Claude, Meta AI etc
software, and online job platforms.