Human Resource Associate

Executive Search; Hyderabad, Bengaluru; On-site; INR 300,000 - 600,000; Full time

Job summary

Executive Search in Hyderabad is seeking a capable candidate to handle scheduling, profile screening, and validation across recruiting tools. You will ensure adherence to SLAs and 24x7 shift coverage, striving to improve customer experience through precise processes.

The role requires attention to detail, ownership, and the ability to collaborate with teammates while delivering timely responses to queries. Prioritizes quality and continuous improvement in a fast-paced environment.

Qualifications

• Handle scheduling and screenings across recruiting tools.
• Attention to detail in profile comparison and validation.
• Process improvement ideas and Lean project participation.
• Maintaining highest quality and improving customer experience.
• Address customers queries promptly.
• Adhere to process level SLAs.
• Work on critical processes needing dive deep and attention to details.
• Proactive ownership of deliverables.
• Providing guidance and support to teammates.
• 24x7 shift timings.

Responsibilities

• Handle scheduling and non-scheduling activities across recruiting tools.
• Come up with process improvement ideas and participate in continuous improvement/Lean projects.
• Maintaining highest quality and improving customer experience
• Address customers queries on a timely manner.
• Adhere to process level SLAs.
• Able to work on critical processes which needs dive deep and attention to details.
• Proactive with deliverable and display Ownership
• Providing guidance and support with queries from teammates
• 24x7 shift timings.

Job description

Role & responsibilities :

• Handle Scheduling and non-scheduling activities like Profile screening, Scheduling loops, comparison and validation of profiles on different Recruiting services tool.
• Come up with process improvement ideas and participate in continuous improvement/Lean projects.
• Maintaining highest quality and improving customer experience
• Address customers queries on a timely manner.
• Adhere to process level SLAs.
• Able to work on critical processes which needs dive deep and attention to details.
• Proactive with deliverable and display Ownership
• Providing guidance and support with queries from teammates
• 24x7 shift timings.