HR & Telecaller

Aiventra Technologies; Bengaluru; On-site; INR 250,000 - 420,000; Full time

Job summary

Aiventra Technologies invites applications for a Reception and Counsellor role based in Bengaluru. This full-time, on-site position involves greeting visitors, managing front desk operations, handling calls, and guiding prospective candidates through training programs and admission processes.

Key duties include maintaining calendars, basic clerical tasks, and ensuring a welcoming environment. Prior telecalling or sales experience is a plus, with strong communication and multitasking abilities

Qualifications

• Excellent communication and interpersonal skills.
• Confident, pleasant and professional demeanor.
• Basic computer skills and familiarity with office tools.
• Ability to multi-task and manage call flow efficiently.
• Self-motivated with goal-oriented attitude.
• Telecalling or sales experience is a plus.

Responsibilities

• Make cold calls to students (as per provided leads).
• Explain courses and programs to prospects.
• Handle inquiries and provide basic counseling.
• Maintain call records and follow-ups.
• Coordinate with the team for smooth process.

Skills

Communication skills

Confident & pleasant personality

Basic computer knowledge

Handle multiple calls

Target-driven

Telecalling / sales experience (nice)

Job description

Company Description Aiventra Technologies bridges the gap between learning and employment by delivering industry-focused IT training, practical skill development, career guidance, and recruitment solutions. The company partners with startups, SMEs, and large enterprises to address complex HR challenges and build agile, future-ready workforces. With a strong local presence and a growing global footprint, Aiventra Technologies supports organizations across diverse sectors. Its deep industry expertise, innovation-driven approach, and focus on people enable sustainable business transformation for clients.

Role Description The Reception and Counsellor role is a full-time, on-site position based in Bengaluru. The role involves greeting visitors, managing front desk operations, handling incoming calls, and directing inquiries to the appropriate team members. The Reception and Counsellor will support prospective candidates and learners by providing clear information about training programs, schedules, and admission processes. Daily responsibilities include maintaining appointment calendars, managing basic clerical tasks, and ensuring a professional and welcoming environment at all times. The role also requires listening to candidate needs, offering guidance, and maintaining accurate records of interactions and follow-ups.

Key Responsibilities

• Make cold calls to students (as per provided leads)
• Explain courses and programs
• Handle inquiries and basic counseling
• Maintain call records and follow-ups
• Coordinate with the team for smooth process

What We’re Looking For

• Good communication skills
• Confident and pleasant personality
• Basic computer knowledge
• Ability to handle multiple calls
• Target-driven and self-motivated
• Prior experience in telecalling / sales is a plus