Tele Counselor

Edulift; Jaipur; On-site; INR 180,000 - 240,000; Full time

Job summary

Edulift in Jaipur’s Vaishali Nagar invites a Tele - Counselor to engage with prospective students via calls, provide accurate course information, and assist admissions. You will coordinate with internal teams to ensure a smooth onboarding experience and help close enrollments. Fresh graduates are welcome.

Strong communication, multitasking, and target-driven mindset are valued. Proficiency in MS Office and CRM familiarity will help manage leads and maintain detailed call logs while meeting

Qualifications

• Graduation in any discipline (Bachelor's degree required).
• Excellent verbal communication and listening skills.
• Ability to handle a high call volume and multitask efficiently.
• Strong sales and persuasion skills with a customer-focused approach.

Responsibilities

• Make outbound calls and attend inbound inquiries to counsel prospective students.
• Provide accurate information about courses, fees and admission procedures.
• Support senior counselors in closing admissions and coordinate effectively to ensure lead conversion.
• Follow up with leads through calls, messages and emails to drive enrolments.
• Maintain detailed and organized records of student interactions and call logs.
• Meet monthly targets for follow-ups, enrolments and conversions.
• Coordinate with internal departments for student onboarding and documentation.
• Ensure professionalism, confidentiality and adherence to company policies in all communications.

Skills

Verbal communication

Multitasking

Sales skills

CRM tools

MS Office

Team player

Education

Bachelor's degree

Tools

MS Office

CRM tools

Job description

Tele - Counselor

Location: Vaishali Nagar

The Tele Counselor will be responsible for connecting with prospective students through inbound and outbound calls, providing accurate course information, and supporting the admissions process. The role also involves assisting senior counselors in closing admissions, coordinating with internal teams, and ensuring a smooth and professional student onboarding experience.

Key Responsibilities

• Make outbound calls and attend inbound inquiries to counsel prospective students.
• Provide accurate information about courses, fees and admission procedures.
• Support senior counselors in closing admissions and coordinate effectively to ensure lead conversion.
• Follow up with leads through calls, messages and emails to drive enrolments.
• Maintain detailed and organized records of student interactions and call logs.
• Meet monthly targets for follow-ups, enrolments and conversions.
• Coordinate with internal departments for student on boarding and documentation.
• Ensure professionalism, confidentiality and adherence to company policies in all communications.

Qualifications

Qualifications & Requirements:

• Education: Graduate in any discipline (Bachelor's degree required).
• Experience: Freshers can Apply.
• Excellent verbal communication and listening skills.
• Ability to handle a high call volume and multitask efficiently.
• Strong sales and persuasion skills with a customer-focused approach.
• Proficiency in MS Office and familiarity with CRM tools preferred.
• Team player with a positive attitude and target-driven mindset.