HR Solutions Services Associate III

Conduent; India; On-site; INR 300,000 - 600,000; Full time

Job summary

Conduent in Delhi is seeking an individual for a role that includes performing analytical tasks and preparing benefit calculations. The position involves extensive collaboration with various stakeholders to ensure smooth operations in employee benefits management.

The ideal candidate will have vocational training or equivalent experience and possess skills necessary for effective problem-solving and analytics.

Qualifications

• Proficiency within a range of analytical or operational processes.
• Understanding of team integration and working towards company goals.
• Ability to provide solutions to atypical problems.

Responsibilities

• Prepares benefit calculations and reports.
• Assists with the benefit open enrollment process.
• Liaises with various stakeholders on benefit-related issues.

Education

Vocational training or equivalent experience

Job description

Job Track Description:

• Performs tasks based on established procedures.
• Uses data organizing and coordination skills to perform business support or technical work.
• Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

• Proficiency within a range of analytical or operational processes.
• Completes atypical assignments.
• Works within established procedures and practices.
• May establish the appropriate approach for new assignments.
• Acts as a resource for colleagues.
• Completes work with limited supervision.

Functional Knowledge

• Has developed skills in a range of processes, procedures, and systems.

Business Expertise

• Understanding of how best teams integrate and work together to achieve company goals.

Impact

• Impacts a team, by example, through the quality service and information provided
• Uses discretion to change work procedures and practices.

Leadership

• May provide guidance and support to junior team members.

Problem Solving

• Provides solutions to atypical problems based on existing precedents or procedures.

Interpersonal Skills

• Exchanges information and ideas effectively.

Responsibility Statements

• Prepares benefit calculations and reports. (e.g., accurate payment of vendor monthly billings, employee leave, and terminations)
• Prepares year-end benefit statements and benefit record updates.
• Assists with benefit open enrollment process including system testing, employee self-service enrollment and updates.
• Guides employees in the completion of appropriate forms, claims, calculation of benefits, and premiums.
• Liaises with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives on behalf of client employees.
• Processes relocation documentation and payments. (e.g., extending inbound contracts, visas, and assisting employees with setting up bank accounts)
• Prepares offers, terms, and conditions letters.
• Performs other duties as assigned.
• Complies with all policies and standards.