HR Operations Team Lead - Compensation and Benefits

ABB; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

ABB in Bengaluru, India is hiring a senior C&B leader to drive Compensation & Benefits operations across cluster countries. You will lead end-to-end C&B processes, manage salary benchmarking, AIP cycles, and ensure policy alignment with global ABB standards.

The role requires 7–10 years in compensation and performance, strong analytics, and team leadership. You will partner with HRBPs, maintain data integrity in Workday/SAP, and foster a high-performance team culture.

Qualifications

• 7–10 years of experience in Compensation & Benefits (C&B)
• Excellent written and verbal communication skills
• Strong analytical abilities and strategic thinking
• Proficiency in Microsoft Office and Excel
• Experience in leading a team and delegating tasks
• Customer service orientation and collaboration skills

Responsibilities

• Lead end-to-end C&B operations for assigned cluster countries.
• Oversee salary benchmarking, pay review cycles, merit increases, and market data analysis.
• Maintain country-specific compensation structures and benefit programs per ABB policy.
• Manage benefits enrollment, renewals, vendor coordination, and employee queries.
• Partner with HRBPs and country HR teams to handle escalations and complex cases.
• Ensure data integrity in HR systems (Workday/SAP) for C&B records.
• Own the Annual Incentive Plan (AIP) process end-to-end for Global: target setting, mid-year review, payout processing.
• Lead a team of C&B specialists with performance reviews and development discussions.
• Ensure compliance with local labour laws, GDPR, and ABB controls across cluster countries.
• Engage stakeholders across HRBPs, COEs, Finance, and Payroll; drive continuous improvement.

Skills

Team leadership

Communication skills

Analytical thinking

MS Excel

Education

Bachelor’s or Master’s degree in HR/Administration

Tools

Workday

SAP

ServiceNow

Excel

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

HR Delivery Manager

Key Responsibilities

• Compensation & Benefits Operations - Cluster Countries

Lead and manage end-to-end C&B operations for assigned cluster countries, ensuring timely and accurate execution of all rewards transactions.

Oversee salary benchmarking, pay review cycles, merit increase processing, and market data analysis for cluster geographies.

Ensure country-specific compensation structures and benefit programmes are maintained and aligned with global ABB policy.

Manage benefits enrolment, renewals, vendor coordination, and employee queries related to health, wellness, retirement, and other benefit plans.

Partner with local HRBPs and country HR teams to address C&B escalations, exceptions, and complex cases.

Maintain data integrity in HR systems (Workday / SAP) for all compensation and benefits records across cluster countries.

• Annual Incentive Plan (AIP) Process Management

Own and drive the Annual Incentive Plan (AIP) process end-to-end for Global: from target setting, mid-year review, year-end calculation to payout processing.

Coordinate with P&R, HRBPs, and Business Leaders to ensure accurate AIP eligibility lists, payout calculations, and exception management.

Manage AIP communication and employee-facing documentation in coordination with HR Front Office and COE.

Ensure all AIP activities comply with ABB global guidelines, local labour laws, and audit requirements.Perform quality checks and reconciliation of AIP data before final payroll submission.

Track AIP timelines, identify risks, and proactively escalation issues to the Hub Delivery Manager.

• Team Leadership & Performance Management

Lead a team of C&B specialists; manage work allocation, capacity planning, and business continuity. Conduct regular performance reviews, one-on-ones, and development conversations. Coach and mentor team members to build technical C&B capability and process expertise.

Foster a high-performance, customer-centric, and collaborative team culture.

Handle escalations with composure and resolve complex issues in a timely manner.

• Compliance & Regulatory Adherence

Ensure all C&B operations comply with local labour laws, statutory regulations, GDPR, and ABB internal controls across cluster countries.

Support internal and external audits by providing accurate documentation and evidence.

Monitor regulatory changes impacting compensation and benefits in cluster geographies and implement required updates.

• Stakeholder Engagement & Customer Experience

Build strong partnerships with HRBPs, COEs, Finance, and Payroll teams across cluster countries.

Proactively manage stakeholder communication on C&B matters, process timelines, and issue resolution.

Analyse customer satisfaction feedback and drive continuous improvement in C&B service delivery.

Serve as the primary point of contact for all C&B-related escalations from cluster country stakeholders.

• Operational Optimization & Innovation

Continuously review C&B processes to identify inefficiencies and implement improvements. Leverage HR technology (Workday, SAP, ServiceNow) to automate and streamline C&B workflows.

Support global HR initiatives such as total rewards redesign, policy harmonisation, and M&A activities. Explore AI-enabled tools and analytics to enhance C&B reporting, benchmarking, and decision support.

Qualification for the role

• Bachelor’s or master’s degree in human resources, Administration, or other relevant fields
• Must have 7 to 10 years of experience in the Compensation and Performance function Should possess excellent written and verbal communication skills, strong analytical abilities and strategic thinking.
• Excellent user knowledge of Microsoft Office and Excel skills and other analytic tools and techniques is a must
• Must have team handling and delegation skills and the ability to create a learning atmosphere among team members
• Strong Customer service orientation and collaborative and conflict-resolving skills is an added advantage

More About Us

In ABB HR our mission is to help ABB stand out when it comes to our people - from leadership, performance and talent management to rewards and career growth. Our goal is to be an employer of choice and deliver excellent experiences throughout the employee lifecycle. We value people from different backgrounds.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.