HR Operations Support

CNH Industrial; Pithampur; On-site; INR 600,000 - 1,000,000; Full time

Job summary

CNH Industrial seeks an HR Operations Support Specialist who will deliver efficient HR Shared Services support throughout the employee lifecycle. This role acts as a key point of contact for employees and managers, ensuring accurate HR service delivery while maintaining compliance with company policies.

The ideal candidate will have over 5 years of HR experience, including at least 3 years in HR Operations, and must be proficient in tools like SAP and Office 365.

Qualifications

• Overall 5+ years experience in HR, with at least 3+ years in HR Operations.
• Strong understanding of employee lifecycle processes.
• Experience in multitasking.

Responsibilities

• Act as the HR Shared Services SPOC for designated business units.
• Manage employee lifecycle transactions.
• Administer and maintain employee records and HR systems.
• Provide employee and manager support through HR helpdesk services.
• Coordinate employee benefits and wellness programs.

Skills

Good communication skills

Stakeholder management

Proficiency in Microsoft Excel

Experience in HR Operations

Strong analytical skills

People oriented

Education

Graduation - BBA/Bcom/BSc

MBA-HR (advantage)

Tools

HRMS tools like SAP

Office 365 applications

Job description

About Role:

The HR Operations Support Specialist is responsible for delivering efficient HR Shared Services support across the employee lifecycle, HR systems administration, employee benefits administration, data management, compliance support, and employee engagement programs. The role acts as a key point of contact for employees, managers, and HR stakeholders, ensuring accurate and timely HR service delivery while maintaining data integrity and compliance with company policies and procedures.

Responsibilities:

• Act as the HR Shared Services (HRSS) SPOC for designated business units and provide end-to-end HR operational support.
• Manage employee lifecycle transactions, including onboarding, employee movements, organizational changes, and separation processes.
• Administer and maintain employee records and HR systems, ensuring data accuracy and compliance.
• Provide employee and manager support through HR helpdesk services and resolve queries within defined service levels.
• Coordinate and administer employee benefits, wellness programs, recognition initiatives, and other HR programs as applicable.
• Support HR compliance activities, including documentation, background verification, data privacy, audits, and statutory requirements.
• Generate, validate, and maintain HR reports, dashboards, metrics, and management information systems (MIS).
• Coordinate with internal stakeholders and external vendors to ensure smooth delivery of HR services and programs.
• Support HR projects, process improvement initiatives, automation efforts, and continuous improvement activities.
• Ensure adherence to company policies, processes, and service delivery standards.
• Smoothly manage all related audits and vendor performance, escalation.

Skills Required:

1. Good communication skill and stakeholder management abilities.
2. Proficiency in Microsoft Excel, PowerPoint, and Office 365 applications.
3. Experience in HR Operations, HR Shared Services, or Employee Lifecycle Management.
4. Good in multitasking.
5. Strong understanding of employee lifecycle processes.
6. Strong analytical, reporting & Vendor Management skills.
7. People Oriented and approachable.
8. Confident.
9. Working in HRMS tools like SAP & SF experience will be a plus.

Qualification:

Graduation - BBA/ Bcom / BSc; MBA-HR (will be added Advantage)

Experience:

Overall 5+ years experience in HR and at least 3+ years in HR Operations.