HR Operations Manager

Pravaayu Healthcare; Mumbai; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Pravaayu Healthcare in Mumbai is seeking an experienced HR Operations Manager to lead end-to-end HR operations across clinics and central teams. You will oversee employee lifecycle, payroll coordination, HRMS management, and policy implementation to foster a strong employee culture.

Key responsibilities include attendance and leave management, onboarding and exits, HR documentation, and ensuring compliance across locations.

Qualifications

• 5-8 years of experience in HR Operations.
• Strong knowledge of HR Operations, attendance and payroll.
• Experience with HRMS; GreytHR preferred.
• Good knowledge of HR policies and labour compliance.

Responsibilities

• Manage day-to-day HR Operations across all locations.
• Handle onboarding, confirmation, transfers, promotions and exit formalities.
• Maintain employee records, documentation and HR trackers.
• Ensure HR processes and SOPs are followed consistently.
• Manage attendance, leave, regularisation and payroll inputs.
• Coordinate with HRMS vendors for system-related issues.
• Handle employee queries, grievances and workplace concerns.
• Drive employee connect initiatives across clinics and central teams.

Skills

HR Operations

Payroll

HRMS

Policies & Compliance

Employee Relations

Engagement

Excel/Sheets

Stakeholder Management

Multi-location Ops

Tools

GreytHR

Job description

Job Purpose

• The HR Operations Manager will be responsible for managing end-to-end HR Operations across clinics and central teams, ensuring smooth employee lifecycle management, policy implementation, employee relations, payroll coordination, HRMS management, compliance and a strong employee culture.

Key Responsibilities

1. HR Operations

• Manage day-to-day HR Operations across all locations.
• Handle complete employee lifecycle from joining to exit.
• Manage onboarding, confirmation, transfers, promotions and exit formalities.
• Maintain employee records, documentation and HR trackers.
• Ensure HR processes and SOPs are followed consistently.

2. Attendance & Leave Management

• Manage attendance, leave, regularisation, permissions and absenteeism.
• Monitor late coming and attendance-related issues.
• Coordinate with managers for attendance corrections and approvals.
• Ensure timely attendance closure for payroll.

3. Payroll Operations

• Coordinate monthly payroll inputs with Finance/Payroll.
• Verify LOP, overtime, incentives, deductions and salary changes.
• Ensure accurate and timely payroll inputs.
• Handle employee salary and payroll-related queries.

4. HRMS Management

• Manage HRMS employee data and records.
• Monitor attendance, leave and regularisation processes.
• Ensure accurate and updated HRMS records.
• Coordinate with HRMS vendors for system-related issues.

5. Employee Relations

• Handle employee queries, grievances and workplace concerns.
• Support managers in handling employee-related issues.
• Manage warnings, disciplinary actions and employee documentation wherever required.
• Maintain confidentiality and ensure professional resolution of concerns.

6. Employee Engagement & Culture Building

• Build and maintain a positive and people-focused work culture.
• Plan and execute regular employee engagement activities.
• Organise team-building activities, celebrations and recognition initiatives.
• Drive employee connect initiatives across clinics and central teams.
• Focus on employee morale, collaboration, belonging and retention.

7. HR Policies & Compliance

• Ensure proper implementation of HR policies, processes and SOPs.
• Communicate HR policies clearly to employees and managers.
• Maintain required HR and compliance documentation.
• Support audits and compliance requirements.

8. Performance Management

• Coordinate the overall performance and appraisal process and ensure timely completion.

Required Skills

• 5-8 years of experience in HR Operations.
• Strong knowledge of HR Operations, attendance and payroll.
• Experience with HRMS; GreytHR preferred.
• Good knowledge of HR policies and labour compliance.
• Strong employee relations and grievance-handling skills.
• Strong employee engagement and culture-building skills.
• Good Excel / Google Sheets skills.
• Excellent communication and stakeholder-management skills.
• Strong follow-up, problem-solving and decision-making skills.
• Ability to independently manage HR Operations across multiple locations.

Preferred Experience

• Experience in Healthcare, Hospitals, Clinics, Retail, Hospitality or other multi-location organisations will be preferred.
• Ideal Candidate A hands‑on, proactive and people‑oriented HR professional who can independently manage HR Operations, maintain process discipline, resolve employee concerns and build a positive, engaging and collaborative workplace culture.