HR Operations Executive

Invok Hr; Pune District; On-site; INR 300,000 - 520,000; Full time

Benefits offered by this job

Work From Office

Job summary

Invok Hr in Pune is seeking an HR Operations Executive to manage employee queries and HR processes across onboarding, payroll, attendance, leaves, exits and policies. You will work with HRMS tools, maintain clean data, and build reports and dashboards to drive efficiency.

This role offers high ownership in a boutique office environment with in-person collaboration, encouraging fast problem-solving and rapid growth in HR operations.

Qualifications

• Fluent in English and Hindi; clear communication is essential.
• Strong MS Excel skills and ability to analyze operational data.
• Basic understanding of HR processes and operations.
• Ability to thrive in a fast-paced environment with resilience.
• Demonstrated ownership mindset and rapid learning ability.

Responsibilities

• Resolve employee queries via calls, emails and ticketing systems.
• Support onboarding, payroll, attendance, leaves, exits and policies.
• Work with HRMS platforms and operational tools.
• Maintain clean, accurate employee data and processes.
• Develop reports, trackers, dashboards and MIS.
• Identify gaps and suggest improvements/automation.
• Maintain SOPs and internal knowledge systems.
• Coordinate with stakeholders and clients to improve delivery.
• Improve SLAs, process efficiency, CSAT and employee/client delight.

Skills

English & Hindi fluency

MS Excel & data handling

HR processes basics

Fast-paced environment

Ownership & learning mindset

Education

Bachelor's degree (preferred)

Tools

HRIS/HRMS tools

Reporting & dashboards

Job description

This role is for everyone who;

• likes solving chaos,
• enjoys working with people + systems + data together,
• learns tools by exploring them yourself,
• gets excited fixing broken processes,
• and wants to build serious operational muscle early in career

youll probably enjoy this role a lot.

Were looking for a high-ownership individual to join our centralized HR Ops team wholl work across employee relations, HR operations, HR tech systems, process management, reporting, and client support across varied business contexts and organization sizes. This is a high-learning, high-exposure role for someone who wants to grow beyond traditional HR operations.

What youll actually be doing:

• Resolve employee queries through calls, emails, and ticketing systems
• Support HR processes across onboarding, payroll, leave & attendance, exits, HR policies, etc.
• Work closely with HRMS platforms and operational tools
• Manage and maintain clean, accurate employee/process data
• Build and manage reports, trackers, dashboards, and MIS
• Identify operational gaps and suggest process improvements/automation opportunities
• Help maintain SOPs, process documents, and internal knowledge systems
• Coordinate with internal stakeholders and clients to improve delivery experience
• Contribute towards improving SLAs, process efficiency, CSAT, and overall employee/client delight

Apply only If most of these sound like YOU:

• You operate with a delight > delivery" mindset
• You are comfortable with data and tech
• You enjoy learning new systems/tools independently
• You communicate like it’s your strongest skill

HR Operations Executive

• You can stay calm and structured even when things get messy
• You notice small details others usually miss
• You prefer ownership over micromanagement
• You like solving problems, not escalating everything
• You’re ambitious and want to grow fast through exposure

Skills we care about:

Must Have

• Good communication skills and fluency in English & Hindi
• Strong comfort with MS Excel and operational data
• Basic understanding of HR processes/operations
• Ability to work in a fast-paced environment
• Strong ownership and learning mindset

Big Plus

• Prior HR Ops / Helpdesk/ ER
• Experience with reporting, dashboards, or process tracking
• Comfort working with SOPs, workflows, and operational systems
• Exposure to HR tech tools/platforms

Work setup:

Pune (Aundh)

Monday to Saturday | 9:30 AM – 6:30 PM

Work From Office (we’re a boutique setup and genuinely thrive on in-person collaboration, energy, and fast problem-solving)Role & responsibilities