HR-Head

GVK Emergency Management and Research Institute (GVK EMRI); Kamrup Metropolitan; On-site; INR 2,500,000 - 4,200,000; Full time

Benefits offered by this job

Health insurance

Safety programs

Job summary

GVK Emergency Management and Research Institute (GVK EMRI) in Assam is seeking an HR Head to shape and drive the HR strategy for ambulance operations, call centers and administration. The role leads recruitment, payroll, compliance and employee welfare for a 24/7 service environment.

Ideal candidate has an MBA/IR/HR with 15–18 years of progressive HR experience, including 5 in leadership, and a strong grasp of labour laws and ethics.

Qualifications

• MBA/Master's in HR or IR required.
• 15–18 years HR experience with at least 5 in a leadership role.
• Strong knowledge of labour laws, compliance, and workforce management.
• Ethics, integrity and confidentiality are essential.

Responsibilities

• Develop and implement the HR strategy aligned with organizational goals and operational requirements.
• Partner with senior management to forecast manpower needs across ambulance operations, call centers, and administrative functions.
• Oversee recruitment and onboarding of EMTs, drivers, call center staff, and support functions.
• Implement fair and transparent performance appraisal systems.
• Drive recognition and reward programs to boost motivation and retention.
• Ensure effective communication channels between management and field staff.
• Address grievances, absenteeism, and discipline issues with empathy and fairness.
• Oversee employee welfare initiatives such as health insurance and safety programs.
• Ensure adherence to labour laws, healthcare regulations, and statutory requirements (PF, ESI, gratuity, etc.).
• Maintain HR audits, employee records, and certifications for compliance with state norms.
• Oversee accurate payroll processing, including leave management and Roaster.
• Ensure timely payment of salaries, overtime, and statutory dues.
• Coordinate with the finance team for payroll processing.

Skills

HR strategy

People management

Labor laws & compliance

Ethics & confidentiality

Payroll & benefits coordination

Stakeholder communication

Education

MBA / Master's in Human Resources or Industrial Relations

Job description

We have an immediate requirement for a HR Head - Assam

• Develop and implement the HR strategy aligned with organizational goals and operational requirements.
• Partner with senior management to forecast manpower needs across ambulance operations, call centers, and administrative functions.
• Oversee recruitment and on boarding of EMTs, drivers, call center staff, and support functions.
• Implement fair and transparent performance appraisal systems.
• Drive recognition and reward programs to boost motivation and retention.
• Ensure effective communication channels between management and field staff.
• Address grievances, absenteeism, and discipline issues with empathy and fairness.
• Oversee employee welfare initiatives such as health insurance and safety programs.
• Ensure adherence to labour laws, healthcare regulations, and statutory requirements (PF, ESI, gratuity, etc.).
• Maintain HR audits, employee records, and certifications for compliance with state norms.
• Oversee accurate payroll processing, including leave management and Roaster.
• Ensure timely payment of salaries, overtime, and statutory dues.
• Coordinate with the finance team for payroll processing.

Qualifications & Experience:

• MBA Master's in Human Resources, Industrial Relations, or related field.
• 15 to 18 years of progressive HR experience, with at least 5 years in a leadership role.
• Strong knowledge of labour laws, compliance, and workforce management in a high-intensity service environment.
• Strong sense of ethics, integrity, and confidentiality.

Preferred:

• Experience in healthcare, emergency services, or 24/7 operations preferred.
• Only Males are preferred.