HR & Admin Executive and Process Manager

Fortleechiropractors; Bengaluru; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Fortleechiropractors is seeking an organized HR & Admin Executive and Process Manager to lead HR, administrative functions, and process improvements across the organization.

You will own recruitment, onboarding, training, KPI tracking, and CRM/process development while ensuring system compliance and streamlined operations. The role requires strong communication and MS Office skills, with a focus on reducing manual errors through process optimization.

Qualifications

• 4+ years total experience with at least 2 years in HR/admin roles.
• Experience in HR processes including attrition, retention, ESS, and engagement.
• Familiarity with ISO 9001 standards.
• Strong presentation skills and MS Office proficiency.

Responsibilities

• Lead end-to-end recruitment activities including postings, screening, interviews and selection.
• Handle offers, salary negotiations and employment agreements.
• Plan induction and onboarding programs for new hires.
• Identify training needs and coordinate employee development.
• Track HR KPIs and support system-based process improvements.
• Oversee office administration, facilities and supplies.

Skills

Lead generation

Communication

Employee engagement

HR analytics

MS Office

Education

MBA or BBA

Tools

MS Office

Job description

Job Overview

We are seeking a highly organized and proactive HR & Admin Executive and Process Manager to lead and manage HR, administrative, and process responsibilities. The ideal candidate will play a pivotal role in recruitment, onboarding, training, employee performance management, CRM process development, system compliance, and office administration.

Job Responsibilities

• Manage end-to-end recruitment including job posting, resume screening, interviews, and selection.
• Handle offer closures, salary negotiations, and finalizing employment agreements.
• Plan and execute induction and onboarding programs for new hires.
• Identify training needs, coordinate training sessions, and support employee development.
• Conduct periodic performance evaluations and monitor KPIs.
• Develop, monitor, and report on HR KPIs to align with organizational goals.
• Oversee day-to-day office administration including supplies, facilities, and support operations.
• Document and standardize business processes across departments.
• Define and implement CRM processes in collaboration with the development team.
• Liaise with the head office development team to ensure systems are customized and functional.
• Follow up on outstanding collections, especially for retail media payments.
• Ensure strict adherence to defined systems and processes across all teams.
• Conduct regular training on system usage and operational workflows.
• Promote system-based operations to reduce manual errors and improve efficiency.
• Identify process gaps and work with relevant teams to implement improvements.

Job Requirements

• Minimum of BBA or MBA qualification.
• At least 4 years of total experience, with at least 2 years in HR and administrative functions.
• Strong skills in lead generation and communication.
• Hands‑on experience with HR processes, including attrition, retention, Employee Self‑Service (ESS), and employee engagement.
• Awareness of ISO 9001 standards.
• Experience in HR KPI tracking or HR analytics preferred.
• Strong presentation skills and proficiency in MS Office tools (Excel, PowerPoint, Word).
• Proficiency in MS Office.
• Gender Preference: Female.
• Language Preference: Kannada, English, Hindi.