Housekeeping - Assistant Manager

Medanta; Gurugram District, Delhi; On-site; INR 350,000 - 650,000; Full time

Job summary

Medanta Hospital in India seeks a meticulous housekeeping supervisor to lead a team responsible for patient rooms, wards, ICUs, OT, and common areas.

You will plan staff schedules, train on cleaning techniques and safety, ensure IPC compliance, manage equipment and supplies, and document inspections and incidents.

The role requires coordinating with nursing and infection control, driving continuous improvement, and delivering high patient satisfaction through spotless environments.

Qualifications

• Must have hospital housekeeping experience, preferably in a hospital or hotel setting.
• Knowledge of IPC guidelines and NABH/JCI standards (if applicable).
• Ability to supervise and train staff; manage schedules and performance.

Responsibilities

• Supervise housekeeping staff: assign daily tasks, monitor performance, ensure quality standards.
• Cleaning and maintenance oversight: supervise cleaning of patient areas, wards, ICUs, OT, and common spaces; ensure hygiene.
• Infection control and safety: maintain IPC standards; supervise disinfection, pest control, and chemical safety.
• Administrative and reporting duties: maintain logs, inventories, inspections, and incident reports.
• Coordination and communication: liaise with nursing, maintenance, and infection control; address complaints.
• Quality improvement: participate in audits; implement cleaning method improvements and ensure compliance.

Skills

Staff management

Training

Infection control

Safety procedures

Cleaning techniques

PPE handling

Education

Hospital housekeeping experience credential

Tools

Vacuum cleaners

Scrubbers

Cleaning equipment

Job description

Role & responsibilities

1. Supervise housekeeping staff: Assign daily tasks, monitor performance, and ensure quality standards are met.

• Staff scheduling: Prepare and manage duty rosters, shifts, and leave schedules to ensure adequate coverage.
  
• Training: Conduct regular training on cleaning techniques, safety procedures, infection control, and the use of cleaning equipment and chemicals.
  
• Performance evaluation: Assess staff performance and provide feedback or corrective action as needed.
  

2. Cleaning and Maintenance Oversight

• Ensure cleanliness: Supervise cleaning and sanitation of patient rooms, wards, ICUs, operation theatres, outpatient areas, corridors, offices, and washrooms.
  
• Maintain hygiene standards: Ensure all areas comply with hospital infection prevention and control (IPC) protocols.
  
• Monitor equipment and supplies: Ensure cleaning equipment (vacuum cleaners, scrubbers, etc.) are maintained and that adequate cleaning materials and PPE are available.
  
• Waste management: Ensure biomedical and general waste is properly segregated, collected, and disposed of as per hospital and local regulations.
  

3. Infection Control and Safety

• Compliance: Work closely with the infection control team to maintain hygiene and sanitation standards.
  
• Disinfection procedures: Supervise and verify daily and terminal cleaning, especially in high-risk areas (ICU, OT, isolation rooms).
  
• Pest control: Coordinate and monitor pest control activities.
  
• Health & safety: Ensure staff follow proper safety protocols when handling chemicals and equipment.
  

4. Administrative and Reporting Duties

• Documentation: Maintain cleaning checklists, daily logs, equipment maintenance records, and supply inventories.
  
• Inspections: Conduct regular area inspections and report deficiencies to management.
  
• Inventory control: Track cleaning materials and request replenishment as needed.
  
• Incident reporting: Report accidents, hazards, or maintenance issues promptly.
  

5. Coordination and Communication

• Liaison: Coordinate with nursing, maintenance, and infection control departments for housekeeping-related needs.
  
• Patient satisfaction: Respond promptly to patient or staff complaints regarding cleanliness.
  
• Emergency response: Organize housekeeping support during emergencies (e.g., spills, contamination incidents, disasters).
  

6. Quality Improvement

• Audits: Participate in cleanliness and infection control audits.
  
• Continuous improvement: Suggest and implement improvements to cleaning methods and procedures.
  
• Compliance: Ensure adherence to hospital policies, NABH/JCI accreditation standards (if applicable), and local health regulations.

Preferred candidate profile

Candidate should have Housekeeping experience in Hospital &/or Hotel setup