Housekeeping And Room Attendant

Club Mahindra; Ratnagiri; On-site; INR 190,000 - 240,000; Full time

Job summary

Club Mahindra is seeking a Housekeeping staff to maintain clean and comfortable guest rooms and public areas at our property. The role involves cleaning, linen changes, stocking supplies, and assisting with inventories while ensuring guest satisfaction.

Candidates with a Hotel Management qualification and 1-2 years of experience are preferred. You will work under supervision to deliver high standards of hygiene and service.

Qualifications

• HM Graduate or Diploma in Hotel Management.
• 1-2 years of experience in housekeeping or hotel operations.

Responsibilities

• Clean rooms and public areas as assigned.
• Follow standard cleaning procedures and ensure supplies are replenished.
• Change bed linens and bathroom linens as per policy.
• Provide rooms with required supplies.
• Perform spring cleaning and deep cleaning as scheduled.
• Inform supervisor of linen or asset misuse.
• Clean and stack pantries and trolleys per standard.
• Assist supervisor with linen and asset inventory.
• Attend guest requests promptly and courteously.
• Adhere to policies to ensure guest satisfaction.
• Prepare occupancy lists by checking rooms physically.
• Dispose of refuse and rubbish at designated area.

Education

Hotel Management Diploma / HM Graduate

Job description

Role & responsibilities

• 1. To execute cleaning of rooms and public area as per duty allocation.
• 2. To ensure proper cleaning procedures are carried out as per standard.
• 3. To ensure room and bathroom linen are changed as per policies.
• 4. To ensure all room are provide with specified supplies as per standard.
• 5. To carry out extra / spring cleaning as per schedule.
• 6. To intimate supervisor for misuse of linen / fixed assets.
• 7. To clean and properly stack pantries and trolleys as per standard.
• 8. To assist the supervisor with inventory of linen and fixed assets of rooms.
• 9. To deliver guest request as and when required.
• 10. To adhere to existing policies and procedures and any amendments to ensure guest satisfaction.
• 11. Make physical check of rooms for preparing Housekeeping Occupancy List.
• 12. Remove and dispose of refuse and rubbish at the assigned area.

Preferred candidate profile

HM Graduate or Diploma in Hotel Management, with overall 1 - 2 yrs. of experience