Housekeeping Room Attendant

Svenska Hotels; Mumbai; On-site; INR 167,000 - 268,000; Full time

Job summary

Svenska Hotels in Mumbai is seeking a dedicated Housekeeping Associate to uphold top-tier cleanliness in guest rooms and public areas.

You will respond to guest requests, coordinate with other departments, and implement efficient cleaning schedules to minimize downtime.

Candidates should have at least 1 year of hotel experience, excellent communication, and the ability to work both independently and as part of a team.

Qualifications

• 1+ year of housekeeping experience in hotels.
• Strong communication and guest-service skills.
• Ability to work independently and as part of a team.
• Attention to detail to maintain hygiene standards.
• Familiarity with hotel software is a plus.

Responsibilities

• Maintain high cleanliness and hygiene in guest rooms and public areas.
• Provide exceptional guest service and resolve issues promptly.
• Coordinate with departments to ensure smooth operations.
• Develop cleaning schedules to maximize efficiency.
• Conduct regular inspections and address maintenance needs.
• Follow company policies and maintain a positive attitude.

Skills

Communication

Interpersonal skills

Teamwork

Attention to detail

Physical stamina

Tools

Hotel software

Job description

Roles and Responsibility

• Maintain high standards of cleanliness and hygiene in guest rooms and public areas.
• Provide exceptional customer service by responding promptly to guest requests and resolving issues professionally.
• Collaborate with other departments to ensure seamless operations and enhance guest experience.
• Develop and implement effective cleaning schedules to minimize downtime and maximize efficiency.
• Conduct regular inspections to identify and address any maintenance or repair needs.
• Ensure compliance with company policies and procedures while maintaining a positive attitude towards guests and colleagues.

Job Requirements

• Minimum 1 years of experience in housekeeping, preferably in a hotel or hospitality setting.
• Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
• Ability to work independently and as part of a team to achieve common goals.
• Strong attention to detail is necessary to maintain high standards of cleanliness and hygiene.
• Familiarity with hotel management systems and software is an asset.
• Must be able to lift up to 25 kilograms and stand for long periods of time.