Housekeeping Associate

Club Mahindra; Ratnagiri; On-site; INR 167,000 - 279,000; Full time

Job summary

Club Mahindra is seeking a Housekeeping Associate in Ratnagiri, Maharashtra. The role involves cleaning rooms and public areas, changing linens, restocking supplies, and assisting with inventory and guest requests. You will follow standard procedures and report any asset misuse, contributing to guest satisfaction.

The candidate should have an HM graduate or Hotel Management diploma with 1–2 years of experience, and be ready to work in shifts as needed to maintain hotel cleanliness standards.

Qualifications

• HM Graduate or Diploma in Hotel Management is preferred.
• Strong attention to cleanliness and guest satisfaction.
• Experience in housekeeping operations is desirable.
• Ability to follow standard cleaning procedures and checklists.
• Good communication with supervisor and team.
• Willingness to handle inventory of linen and supplies.
• Capable of multitasking during peak guest periods.
• Respect for safety and hygiene standards.
• Attention to waste disposal and pantry organization.
• Flexibility to work shifts including weekends.
• Ability to prepare occupancy lists and reports.
• Takes initiative to address guest requests promptly.

Responsibilities

• To execute cleaning of rooms and public area as per duty allocation.
• To ensure proper cleaning procedures are carried out as per standard.
• To ensure room and bathroom linen are changed as per policies.
• To ensure all room are provide with specified supplies as per standard.
• To carry out extra / spring cleaning as per schedule.
• To intimate supervisor for misuse of linen / fixed assets.
• To clean and properly stack pantries and trolleys as per standard.
• To assist the supervisor with inventory of linen and fixed assets of rooms.
• To deliver guest request as and when required.
• To adhere to existing policies and procedures and any amendments to ensure guest satisfaction.
• Make physical check of rooms for preparing Housekeeping Occupancy List.
• Remove and dispose of refuse and rubbish at the assigned area.

Education

HM Graduate

Hotel Management Diploma

Job description

Role & responsibilities

1. To execute cleaning of rooms and public area as per duty allocation.

2. To ensure proper cleaning procedures are carried out as per standard.

3. To ensure room and bathroom linen are changed as per policies.

4. To ensure all room are provide with specified supplies as per standard.

5. To carry out extra / spring cleaning as per schedule.

6. To intimate supervisor for misuse of linen / fixed assets.

7. To clean and properly stack pantries and trolleys as per standard.

8. To assist the supervisor with inventory of linen and fixed assets of rooms.

9. To deliver guest request as and when required.

10. To adhere to existing policies and procedures and any amendments to ensure guest satisfaction.

11. Make physical check of rooms for preparing Housekeeping Occupancy List.

12. Remove and dispose of refuse and rubbish at the assigned area.

Preferred candidate profile

HM Graduate or Diploma in Hotel Management, with overall 1 - 2 yrs. of experience