Hospital Acquisition Manager

Findoc; Gurugram District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Findoc is seeking an experienced hospital partnerships professional in India to build and grow our insurance reimbursement financing business. You will acquire hospitals, negotiate partnerships, activate hospital teams, and drive repeat funded cases with insured patients awaiting reimbursement.

This hands-on role covers a defined city/territory with regular travel to partner sites, and requires strong negotiation and relationship-management skills to deliver sustained partnerships and revenue

Qualifications

• Experience in hospital acquisition, partnerships, or business development in healthcare financing or related fields.
• Strong communication, negotiation, and relationship-management skills.
• Proficient with Excel, CRM systems, and pipeline reporting.

Responsibilities

• Hospital Acquisition & Business Development: identify and acquire hospitals and facilities with insured patient volumes and financing demand.
• Strategic Partnerships & Relationship Management: build long-term partnerships with hospital leaders and insurance/TPA teams.
• Commercial Negotiation & Partnership Closure: present propositions and close partnerships within approved terms.
• Hospital Onboarding & Activation: manage end-to-end onboarding, funding, and recurring business activation.
• Hospital Team Training & Referrals: train hospital teams to identify eligible patients and generate referrals.
• Cross-Functional Coordination: work with underwriting, credit, and operations to ensure smooth execution.
• Account Management & Growth: monitor engagement, reactivate accounts, and drive repeat business.
• Sales Performance & Analysis: track acquisitions, funding, volumes and CRM metrics.
• Product Communication & Compliance: clearly communicate terms and ensure compliance.
• Territory Management: execute territory strategy and visit hospitals regularly.

Job description

We are hiring an experienced hospital partnerships professional to build and grow our insurance reimbursement financing business. The role involves acquiring hospitals, negotiating partnerships, activating hospital teams and generating repeat business from eligible insured patients who need financing while awaiting insurance reimbursement.

This is a hands-on individual contributor role with ownership of a defined city or territory. You will build relationships with hospital decision-makers and coordinate implementation and ongoing service with our medical underwriting, credit and operations teams.

Job Responsibilities

1. Hospital Acquisition & Business Development: Identify and acquire hospitals, specialty centres, and eligible day-care facilities based on insured patient volumes, reimbursement financing demand, and business potential.

2. Strategic Partnerships & Relationship Management: Build and maintain relationships with hospital promoters, CEOs, unit heads, administrators, finance heads, and insurance/TPA teams to establish long-term business partnerships.

3. Commercial Negotiation & Partnership Closure: Present the insurance reimbursement financing proposition, negotiate commercial terms within approved limits, and manage partnership agreements from prospecting to closure.

4. Hospital Onboarding & Activation: Own the end-to-end partnership lifecycle, including documentation, agreement execution, operational onboarding, first funding, and activation of recurring business.

5. Hospital Team Training & Referral Generation: Train hospital insurance, billing, admissions, and patient counselling teams to identify eligible patients, explain the financing process, and generate qualified referrals.

6. Cross-Functional Coordination & Execution: Collaborate with medical underwriting, credit, and operations teams to resolve case-related queries, facilitate timely processing, and ensure smooth execution of hospital partnerships.

7. Account Management & Business Growth: Monitor hospital engagement, identify conversion barriers, reactivate underperforming accounts, and drive repeat business through ongoing relationship management.

8. Sales Performance & Commercial Analysis: Track hospital acquisition, activation, funded cases, disbursement volumes, conversion rates, and commercial contribution through CRM systems and regular performance reviews.

9. Product Communication & Compliance: Communicate financing terms, eligibility criteria, and processes accurately to hospital stakeholders and patients, ensuring that medical assessments, credit decisions, and insurance reimbursement outcomes are not misrepresented.

10. Territory Management & Market Development: Develop and execute a territory-specific acquisition strategy, build a strong hospital pipeline, monitor market opportunities, and undertake regular field visits to achieve business targets.

Requirements

Experience: 4–6 years of experience in hospital acquisition, partnerships, and business development within healthcare financing, insurance claims services, or related healthcare businesses.

Acquisition Expertise: Proven track record of personally acquiring new hospital partners, negotiating commercial agreements, and generating recurring business.

Hospital Relationships: Established relationships with hospital management, finance leaders, administrators, and insurance/TPA teams.

Product Knowledge: Understanding of insurance reimbursement financing, advance-against-mediclaim products, cashless processes, hospital billing workflows, patient contributions, and insurance shortfalls.

Business Activation: Demonstrated ability to convert signed agreements into operational partnerships and sustained funded business.

Commercial Acumen: Strong understanding of pricing, business volumes, conversion rates, service requirements, and account-level commercial contribution.

Education: Graduate in any discipline. An MBA or qualification in healthcare or hospital management is desirable.

Communication & Technical Skills: Strong presentation, negotiation, and relationship-management skills, with working knowledge of Microsoft Excel, CRM systems, and pipeline reporting.

Territory Ownership: Familiarity with the assigned geography and willingness to travel regularly for hospital meetings, onboarding, and account management.

Language Proficiency: Professional working proficiency in English and relevant regional languages.

Preferred Background:

• Direct experience in insurance reimbursement financing or advance against medi claim.
• Candidates from healthcare claims platforms, TPA/insurer provider-network teams, and hospital insurance partnerships may also be considered if they have demonstrable acquisition and activation experience.

Key Performance Indicators (KPIs)

• Number and quality of new hospital partnerships acquired.
• Time taken from agreement signing to first funded case.
• Hospital activation, repeat referrals, and conversion to funded cases.
• Total funded business and commercial contribution within approved terms.
• Hospital retention, account engagement, and service issue resolution.