Account Manager - Sales and Business development

Impact Guru Inc.; New Delhi; On-site; INR 400,000 - 600,000; Full time

Job summary

ImpactGuru Inc. in Delhi seeks a Relationship Manager/Key Account Manager with strong field sales experience in healthcare to onboard hospitals and doctors as partners.

You will generate patient referrals, promote CarePal Group services, and drive hospital engagement through end-to-end support, building long-term relationships with healthcare professionals and hospital management in the Delhi region.

Qualifications

• 2–6 years of field sales experience in healthcare (hospitals/diagnostics/healthtech).
• Graduate or postgraduate degree in Business, Healthcare, or related fields.
• Strong network within the healthcare ecosystem and hospital/doctor onboarding experience.

Responsibilities

• Develop hospital & doctor networks across Mumbai and Delhi regions.
• Identify and onboard hospitals, clinics, and doctors; build long-term relationships.
• Onboard POCs in hospitals; train on CarePal Group services and referral systems.
• Generate maximum patient referrals through hospital tie-ups and doctor relationships.
• Promote CarePal Group services and achieve monthly onboarding and lead-generation targets.
• Act as primary point of contact for partner hospitals and doctors; ensure seamless service.

Skills

Field sales

Healthcare network

Hospital onboarding

Relationship management

Negotiation

Education

Bachelor's / Master's in Business or Healthcare

Job description

Job Description

Role: Relationship Manager / Key Account Manager

Industry: Healthcare / HealthTech

Location: Delhi

Companies: ImpactGuru | CarePal Money | CarePal Secure

Job Summary

We are looking for a Relationship Manager / Key Account Manager with strong field sales experience in the healthcare industry. The role involves building and nurturing relationships with hospitals, doctors, and healthcare professionals to onboard them as partners, generate maximum patient leads/referrals, and offer CarePal Groups portfolio of services.

Key Responsibilities

Hospital & Doctor Network Development

• Identify, approach, and onboard hospitals, clinics, and doctors across Mumbai (Western, Central, Navi Mumbai).
• Build strong, long-term relationships with hospital management, staff, and key decision-makers.
• Create and maintain a database of hospital and doctor partners.

POC Onboarding

• Identify and establish relationships with Points of Contact (POCs) in hospitals.
• Train POCs on CarePal Group services, processes, and referral systems.
• Ensure smooth integration of services within hospital workflows.

Patient Lead Generation

• Generate maximum patient referrals through hospital tie-ups and doctor relationships.
• Educate patients and their families about CarePal Money, CarePal Secure, and ImpactGuru services.
• Drive patient acquisition by providing end-to-end support in accessing CarePal solutions.

Sales & Business Growth

• Achieve monthly targets for hospital onboarding and patient leads.
• Actively promote and cross-sell CarePal Group services to maximize hospital engagement.
• Execute field sales strategies to grow CarePal market presence in the assigned territory.

Relationship Management

• Act as the primary point of contact for partner hospitals and doctors.
• Resolve partner queries and ensure seamless service delivery.
• Strengthen long-term engagement and ensure consistent referral flow.

Requirements

• Experience: 2 / 6 years of field sales experience in the healthcare industry (preferred: hospitals, diagnostics, pharma, healthtech, or patient financing).
• Education: Graduate/Postgraduate in Business, Healthcare, or related fields.

Skills & Competencies

• Strong network in the healthcare ecosystem.
• Proven track record in hospital/doctor onboarding and patient lead generation.
• Excellent communication, negotiation, and relationship management skills.
• Self-motivated with the ability to work independently in the field.
• Target-oriented with strong execution skills.