Account Manager - Sales and Business development

Mployee.me; Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Mployee.me in Delhi is seeking a Relationship Manager / Key Account Manager with strong field sales experience in healthcare. You will onboard hospitals and doctors, nurture partner relationships, and drive patient referrals for CarePal Money, CarePal Secure, and related services.

Walk-in hospitals, clinics, and doctors across Delhi NCR will be targeted; you will build a robust partner network, train POCs, and ensure seamless service delivery while meeting monthly onboarding and lead-generation

Qualifications

• 2–6 years of field sales experience in healthcare (preferred hospitals, diagnostics, pharma, healthtech)
• Graduate or postgraduate in Business, Healthcare or related fields

Responsibilities

• Hospital & Doctor Network Development: onboard hospitals, clinics, and doctors across Delhi.
• POC Onboarding: identify and train hospital POCs on CarePal Group services and referral systems.
• Patient Lead Generation: generate referrals and educate patients about CarePal services.
• Sales & Business Growth: achieve monthly onboarding and lead targets and cross-sell services.
• Relationship Management: be primary contact for partner hospitals and doctors, ensure seamless service delivery.

Skills

Field sales

Healthcare network

Hospital onboarding

Patient lead generation

Negotiation

Communication

Education

Graduate/PG in Business or Healthcare

Job description

Job Description

Role: Relationship Manager / Key Account Manager

Industry: Healthcare / HealthTech

Location: Delhi

Companies: ImpactGuru | CarePal Money | CarePal Secure

Job Summary

We are looking for a Relationship Manager / Key Account Manager with strong field sales experience in the healthcare industry. The role involves building and nurturing relationships with hospitals, doctors, and healthcare professionals to onboard them as partners, generate maximum patient leads/referrals, and offer CarePal Groups portfolio of services.

Key Responsibilities

Hospital & Doctor Network Development

• Identify, approach, and onboard hospitals, clinics, and doctors across Mumbai (Western, Central, Navi Mumbai).
• Build strong, long-term relationships with hospital management, staff, and key decision-makers.
• Create and maintain a database of hospital and doctor partners.

POC Onboarding

• Identify and establish relationships with Points of Contact (POCs) in hospitals.
• Train POCs on CarePal Group services, processes, and referral systems.
• Ensure smooth integration of services within hospital workflows.

Patient Lead Generation

• Generate maximum patient referrals through hospital tie-ups and doctor relationships.
• Educate patients and their families about CarePal Money, CarePal Secure, and ImpactGuru services.
• Drive patient acquisition by providing end-to-end support in accessing CarePal solutions.

Sales & Business Growth

• Achieve monthly targets for hospital onboarding and patient leads.
• Actively promote and cross-sell CarePal Group services to maximize hospital engagement.
• Execute field sales strategies to grow CarePal market presence in the assigned territory.

Relationship Management

• Act as the primary point of contact for partner hospitals and doctors.
• Resolve partner queries and ensure seamless service delivery.
• Strengthen long-term engagement and ensure consistent referral flow.

Requirements

• Experience: 2 / 6 years of field sales experience in the healthcare industry (preferred: hospitals, diagnostics, pharma, healthtech, or patient financing).
• Education: Graduate/Postgraduate in Business, Healthcare, or related fields.

Skills & Competencies

• Strong network in the healthcare ecosystem.
• Proven track record in hospital/doctor onboarding and patient lead generation.
• Excellent communication, negotiation, and relationship management skills.
• Self-motivated with the ability to work independently in the field.
• Target-oriented with strong execution skills.