Holiday Consultant

Exodus Expeditions; Chennai District; On-site; INR 320,000 - 520,000; Full time

Benefits offered by this job

Performance bonus

Sales incentives

Leave encashment

Job/soft skill training

Job summary

Exodus Expeditions seeks a proactive Sales Executive / Travel Consultant to convert inquiries into bookings and manage operations for confirmed trips. You will coordinate with clients, hotels, transport partners, and guides to ensure flawless trip execution and superior customer satisfaction.

The role offers exposure to travel operations, destination knowledge, and opportunities for growth within a fast-paced travel environment. Fresh graduates with the right attitude are encouraged to apply.

Qualifications

• Background in Travel & Tourism, Hospitality, Management or related field.
• Freshers welcome; attitude matters and willingness to learn.
• Strong communication and customer-handling skills are essential.

Responsibilities

• Handle customer enquiries, itinerary planning, quotations, bookings, follow-ups and end-to-end travel coordination.
• Coordinate with clients, hotels, transport partners, guides and internal teams to ensure smooth trip execution and satisfaction.

Skills

Verbal communication

Written communication

Customer service

Negotiation

Sales

Coordination

Problem-solving

MS Office

CRM

Email platforms

Travel platforms

Education

Travel & Tourism degree

Hospitality/Management related qualification

Tools

CRM

MS Office

Email

Social media

Travel platforms

Job description

1. Role & Responsibilities

Handle customer enquiries, itinerary planning, quotations, bookings, follow-ups, and end-to-end travel coordination.

Coordinate with clients, hotels, transport partners, guides, and internal teams to ensure smooth trip execution and customer satisfaction.

2. Preferred Candidate Profile

Candidates with a background in Travel & Tourism, Hospitality, Business, or a related field with good communication and customer-handling skills.

Should be energetic, organized, target-oriented, willing to learn, and comfortable working in a fast-paced travel environment.

3. Perks & Benefits

Competitive salary with performance-based incentives, along with opportunities for career growth and professional development.

Exposure to travel operations, destination knowledge, customer management, and opportunities to participate in travel-related activities.

4. Key Skills Required

Good verbal and written communication, customer service, negotiation, sales, coordination, and problem-solving abilities.

Basic computer knowledge and familiarity with MS Office, email, CRM, social media, or travel-related platforms will be an advantage.

5. Job Role

Sales Executive / Travel Consultant / Operations Executive

Responsible for converting travel enquiries into bookings and/or managing the complete operational process for confirmed trips.

6. Qualification & Experience

Graduates or candidates with relevant qualifications in Travel & Tourism, Hospitality, Management, or any related discipline may apply.

Freshers with the right attitude are welcome; prior experience in travel, tourism, sales, or operations will be an added advantage.

7. Candidate Expectations

Passion for travel and tourism, a positive attitude, willingness to take responsibility, and strong attention to detail.

Candidates should be flexible with working hours and capable of handling multiple customer requirements and operational tasks.

8. Growth Opportunities

Build a career in the travel and tourism industry with hands-on exposure to sales, destination management, operations, and customer experience.

Opportunities to develop into senior sales, operations, team-lead, and managerial positions based on performance.

Perks and benefits

• Performance bonus
• Sales incentives
• Leave encashment
• Job/soft skill training